9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 1811-1820 out of 6134
UI
User in Medical Practice
09/10/20
Zoom is an easy way to conduct online meetings
What do you like best? Zoom is very easy to use and one can use it to conduct online meetings What do you dislike? I have heard that Zoom is easy to hack into but I have not experienced this myself. Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? We are able to meet online even though the corona virus is around
MI
Marc I
09/10/20
Best Platform for Screen-Sharing and Team-Building
What do you like best? I like being able to see the nonverbal communication of team members when ideas are being presented and discussed. What do you dislike? On a mobile device, having to leave the main screen to view the chat box is something I dislike. What problems are you solving with the product? What benefits have you realized? My team is better connected through Zoom meetings and reaches our meeting goals more efficiently while allowing us to have some ...
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UI
User in Computer Software
09/10/20
Zoom evaluation
What do you like best? the ease of the application. I like how intuitive it is. What do you dislike? I dont know the integration with Outlook. Recommendations to others considering the product: No other recommendations What problems are you solving with the product? What benefits have you realized? we are having great conversations
UI
User in Information Technology and Services
09/10/20
User friendly and Productive
What do you like best? Its user friendly and very easy to setup. The connections are stable and also the screen sharing options are great What do you dislike? It does show a track of all the calls and it’s duration. Recommendations to others considering the product: Add a feature to track the history with a particular contact What problems are you solving with the product? What benefits have you realized? Working from home was made much easier during the pandemic
UI
User in Financial Services
09/10/20
Making conferencing fun!
What do you like best? You can change your background in a meeting! What do you dislike? Sometimes slow loading before a meeting to get let into What problems are you solving with the product? What benefits have you realized? Haven't ran into any issues yet
SA
Sumayya A
09/10/20
Easiest among similar products.
What do you like best? Its very easy to use, compared to similar products available. What do you dislike? Price must be reduced to make it affordable for small business. Recommendations to others considering the product: It has a trial version, worth checking out. What problems are you solving with the product? What benefits have you realized? Online Training sessions and remote staff meetings are easy now. Have benefited mostly during the shutdown period due to the ...
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PM
Priyanka M
09/10/20
Best User-friendly video calling
What do you like best? 1. Its user interface is very friendly and convenient. 2. It allows free calling up to 45 minutes of meeting without any maximum limit of participants, which is add on to people who don't want to pay money and still want to enjoy the easiest user calling for their business. 3. It works in low- network area as well and provides the user with the best experience. 4. It can connect multiple participants and still hardly lags or have faced any disturbance. ...
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FA
Faiz A
09/10/20
Easy to use
What do you like best? I like that is easy to use and can access more than 10 people in a video chat What do you dislike? It skip sometimes and needs lots of connection What problems are you solving with the product? What benefits have you realized? None
SK
Siew Kheong W
09/10/20
Ease of use compare to other platform
What do you like best? Very super user friendly even my 6 years old son knows how to use it. GUI not complicated and option buttons are easy to find and most importantly it is free! What do you dislike? Security is still one of my concern. Ironically due to the easy of using, kids are vulnerable to leak their personal information when it is not being supervised by adults. Recommendations to others considering the product: Improve on security. What problems are you ...
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TC
Terrienna C
09/10/20
Zoom
What do you like best? I like the video reception. I really like being able to schedule meetings weekly. I like being able to use it on my phone. What do you dislike? I don’t like the time limit. I wish there was no time constraints. Recommendations to others considering the product: It is a good service, but there are time limits. What problems are you solving with the product? What benefits have you realized? I am being able to see my clients virtually without ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].