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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1751-1760 out of 6134

R

Ramandeep M

09/14/20

5 out of 5

Zoom user

What do you like best? Zoom offers hassle connectivity 24*7 and it a reliable tool which i am using from last 15 months. What do you dislike? I have heard that user data may be compromised but I think that is not correct. I would like zoom team to make sure user data is not compromised. Recommendations to others considering the product: Zoom is highly recommended to instructors and various IT organizations to meet their client needs. What problems are you solving with ...

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UI

User in Education Management

09/14/20

5 out of 5

Zoom for business meetings

What do you like best? Seeing teammates and the ability to share screen What do you dislike? Limit on the number of people you can see at one time What problems are you solving with the product? What benefits have you realized? Being able to work and have a meeting anywhere as long as you have internet connections

MP

Morgan P

09/14/20

3.5 out of 5

The Zoom Boom

What do you like best? Zoom is usually interactive which is good considering all of my collegiate level classes are online. I like the feature of being able to react while still having the microphone off. What do you dislike? There are several connectivity issues that I know are not from my wifi. Again, there is a huge boom in the need for Zoom right now, so I understand that some of the servers probably can not handle the amount of people using the service. However, it's ...

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AT

Arun T

09/14/20

4 out of 5

Zoom is best for video Conferencing and team meeting

What do you like best? It's very easy to connect with limited number of people and it's also facility to chat internally to any team member internally. Voice quality is also good. What do you dislike? Video quality of Zoom is not that much good what i feel. They have to work on that to to make quality good. Also there is an limitation on the number of attendee. Recommendations to others considering the product: I personally feel zoom is best for meeting and video ...

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LN

Loan N

09/13/20

4.5 out of 5

Low cost video conferencing for your team!

What do you like best? Zoom enables our team to connect virtually from almost anywhere with a WiFi connection, and is very easy to set up and use. Customer service and billing are superb for the company! What do you dislike? There is little to dislike, the team at Zoom constantly assesses risks with its platform and works to address them in a timely manner. Recommendations to others considering the product: Consider using the free version to try it out before using it for ...

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AA

Andrew A

09/13/20

3.5 out of 5

Zoom is an alright Web Conferencing Tool

What do you like best? You can quickly setup a Web Conference with Audio, Video, Screen-Share and Chat. Users can join by Web, Phone, or an Installed Zoom Application. What do you dislike? Zoom strongly pushes meeting attendees to download and use their Application in order to participate. They do this by not initially providing the Web join option in the meeting link. Additionally, you will find that hosting or joining meetings by Web will be more prone to errors and not ...

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JD

Joseph D

09/13/20

1.5 out of 5

Zoom on Chromebook

What do you like best? I don't have a best feature as of yet as I use a chromebook and can see that zoom is not the best option for chromebook even with the extensions What do you dislike? not able to use zoom very well on chromebook like for example background Recommendations to others considering the product: Time to let us Chromebook users have something we can us and record as well so that we can share the information for those that missed meetings etc What problems ...

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UI

User in Marketing and Advertising

09/13/20

5 out of 5

Perfect App to host webinar

What do you like best? SEEMES LESS CONNECTIVITY AND VERY AND VERY FUNCTIONAL DESIGN What do you dislike? The app loading time can be reduced. The design be made more morden. Recommendations to others considering the product: Use it for webinar and online session. What problems are you solving with the product? What benefits have you realized? Its good app for collaboration and webinar

UI

User in Human Resources

09/13/20

5 out of 5

best for online meetings and schedule your work-Recommend

What do you like best? Since isolate I have an inclination that I have not had the option to interface with my companions/educators/family. I know there is FaceTime and messaging yet now and then you probably won't have your instructors telephone number, and I additionally love that Zoom has a visit so you can converse with individuals independently. I truly love this application!! It's likewise fun in the event that you need to set up a club and you can inquire as to whether they need ...

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AI

Administrator in Accounting

09/13/20

5 out of 5

Zoom Best Experience

What do you like best? Zoom has been a great resource for our company when holding our monthly meetings specially in this covid 19 period to our management teams. With over 70 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. We are able to connect despite the distance where everybody is in the world, this is really amazing. What do you dislike? The only ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].