9.8
SpotScore
Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Showing 1721-1730 out of 6134
UI
User in Computer Software
09/15/20
Stop taking over my screen
What do you like best? Works most of the time but this is it. I've discovered new pet-peeves using this software. What do you dislike? STOP TAKING OVER MY ENTIRE SCREEN EVERY TIME A MEETING BEGINS. I have to take Zoom out of the full-screen mode and then scale down so that I can then share the correct tab or screen. No way around this and it's such a pain. Also, logging into audio via phone is a pain. How about you allow me to enter my phone number for an auto-dial to my phone so I ...
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AL
Alex L
09/15/20
I wish I could give them ZERO star…
I wish I could give them ZERO star because they changed my billing method without my authorization. When I subscribed the Pro plan with 500 participants large meet add-on, the Pro plan was paid annually and add-on was paided monthly. However, after 4 months run, suddenly they charged the remaining 8 months fee all together without ANY prior nortification or ANY communication. I called them twice, no refund has been made. I left a support ticket #7555094 on 3 Sept then chased two days later. ...
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OS
Onche Simon Umoru A
09/15/20
The best video conferencing platform.
What do you like best? The video quality and audio are pretty good. No advertisement is displayed and it works on many platforms. What do you dislike? The billing is a little bit high, Sometimes it requires much clicks to navigate What problems are you solving with the product? What benefits have you realized? I easily connect to meetings without interruption. It allows me to be in touch with my students and other business partners during the Covid 19 lockdown. It solves ...
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AS
Andrew s
09/15/20
You need Zoom! And it works!
What do you like best? Very easy to navigate the controls and very stable. I use this platform for video conferences with up to 180 people. Notes in chat can be retained too. What do you dislike? No complaints really. When I first log into a Zoom meeting my mute is turned off so I need to always hit my mute button to avoid disturbing the group. I would like the default to be mute when you first log in. Recommendations to others considering the product: Don’t be afraid to ...
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AI
Administrator in Education Management
09/15/20
Customer Support
What do you like best? We all know about the quality of the zoom product, but the best thing with zoom is their awesome customer support. You will get a response immediately after creating a ticket and the technician will stay with us until it is resolved. What do you dislike? Nothing to dislike if they have an excellent customer service. What problems are you solving with the product? What benefits have you realized? We are using zoom for our soft phone
JH
Jim H
09/15/20
Better than in person
What do you like best? Being able to share your screen is great for reviewing documents, doing "how-to's" and exploring websites. Everyone is following on their own screens and not trying to look over one person's shoulder. What do you dislike? I've not encountered anything that I dislike. Good security measures have been put into place. What problems are you solving with the product? What benefits have you realized? Problems - none. Clients have been able to see specific ...
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UI
User in Media Production
09/14/20
Amazing Application
What do you like best? It is very simple to use even layman use it with confidance What do you dislike? Some time problem in voice clearity and connectivity Recommendations to others considering the product: It is very user friendly and easy to use video and voice quality is nice What problems are you solving with the product? What benefits have you realized? I am directly connected myself with my clients and my business partners during this pendamic .Meeting with ...
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UI
User in Higher Education
09/14/20
A good Way to connect with many people
What do you like best? The admin options having control over all the presenters and voice quality is delivered properly What do you dislike? There are some news about data privacy issues Recommendations to others considering the product: Just go for it if you want to have a meeting with large number of people What problems are you solving with the product? What benefits have you realized? During this lock down i can't meet many persons to have a meeting so it's ...
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MC
Madhusudan C
09/14/20
It came as a savior in tough times. Great app for meetings and calls !
What do you like best? The ease of use for calls is amazing for this application. The audio and video quality is also amazing. Another awesome feature for zoom is the number of people which can participate in a meeting or call. The virtual background feature is also very good. What do you dislike? The main thing which I disliked about this app is the interface is little weird for this app. It should give recording options to all the participants not only the host. ...
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UI
User in Health, Wellness and Fitness
09/14/20
Amazing integrative product
What do you like best? The ability to connect no matter where you are. What do you dislike? Bandwidth - sometimes Zoom can be really slow. What problems are you solving with the product? What benefits have you realized? No problems, just bandwidth issues.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].