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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1531-1540 out of 6134

AM

Adam M

11/23/20

5 out of 5

This app has been a lifesaver! Very impressive!

What do you like best? Zoom has some many amazing features it is hard to name them all but I will try! First and foremost, virtual backgrounds (both photos and videos) are amazing! The AI to capture your face while removing the background has been really great for me during the pandemic since I am working out of my garage and don't really care to show my things all over the place. Second, breakout rooms are amazing! I have been using this feature a lot with the choral group I ...

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CD

Chaitrali D

11/23/20

5 out of 5

Best chatting app

What do you like best? Easy to use. Has a translator, can send files and saves chat. What do you dislike? You cannot ask for control if the other person is using the browser version and not the application. What problems are you solving with the product? What benefits have you realized? I am in customer support, hence I use zoom on daily basis to communicate with the customers.

VA

Victor Alberto Y

11/23/20

5 out of 5

It is a platform that I love

What do you like best? I like that with a simple link I can connect and communicate with other people and its various tools help me. for its ease of connection and interactivity with other people who work or collaborate with me. What do you dislike? What I don't like is that the maintenance of the platform is very expensive and that if I need to record several classes the space is limited and if I want more they charge me dearly. Recommendations to others considering the ...

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KS

Kristie S

11/23/20

5 out of 5

Zoom - Chat, Phone, and Video Calls

What do you like best? Zoom has all communication needs including Chat, Phone, and Video. This allows you to have all communication in one software. You can set videos and phone calls to record so that you can go back and reference important points. Within Chat, you can share files, screenshots, and gifs within private or group messages. Video allows you to share your screen and talk to many people at once. Phone allows to auto-record and add other employees to the call with ease. ...

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AG

Abhishek G

11/23/20

5 out of 5

Long Calls are boring? Try ZOOM....

What do you like best? The best feature of zoom is that it works at very low internet speed and does not give any interruption while doing video calls or sharing laptop screen. What do you dislike? As soon as you start sharing screen of your laptop, you loose all the control and even if someone ping you on zoom chat you have to open zoom separately to see tge message instead of getting a popup. Recommendations to others considering the product: I will say that it's a ...

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S

Shady A

11/23/20

5 out of 5

new era of communication

What do you like best? easy to connect with your team in one call What do you dislike? meetings sudden stop while we are in a meeting Recommendations to others considering the product: New Easy And suitable for all What problems are you solving with the product? What benefits have you realized? reach teams

PG

Prasoon G

11/23/20

5 out of 5

Great Application. Works well even with Mobile Data

What do you like best? Great video quality even with low speed data. What do you dislike? Not able to apply virtual background with certain laptop configurations. What problems are you solving with the product? What benefits have you realized? We are able to connect nicely during WFH & Pandemic scenarios.

AG

Arlene G

11/23/20

5 out of 5

Zoom has been a life saver.

What do you like best? Ease of use. Very affordable and dependable. What do you dislike? Nothing. I have no complaints at all about Zoom. Recommendations to others considering the product: Dont be afraid to try new features. What problems are you solving with the product? What benefits have you realized? Meeting online during COVID. Staff meetings, support meetings and fun stuff.

J

Jorge P

11/23/20

5 out of 5

Dynamic Video Conference and Chat Software

What do you like best? Zoom has been the most interactive and user-friendly video conferencing and chat software that I've used so far. Zoom is widely integrable with most calendar apps and makes it easy for you to schedule meeting with your clients and invite others to screen sharing sessions. We use Zoom internally for chat purposes, we love the client zoom app and all its functions. You can star important messages, go back in time to search for the previous conversion by just typing ...

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GP

Guadalupe P

11/23/20

5 out of 5

Easy to use for all ages

What do you like best? I love how easy it to use zoom even for people that are not tech savvy. I think it's not only user friendly, but you don't have to preload anything in order to use it. You dan just click to open a link and you're able to see, hear, share screens, annotate, etc. There are so many useful tools and simple. I cannot stress how nice it is to be able to use a product that everyone just understand, it's saved so much time not having to walk people through technical ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].