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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1521-1530 out of 6134

SP

Santosh P

11/23/20

4 out of 5

Best conference app

What do you like best? i used this app in my daily life from last pandemic its quit good just click and you add in conference . my boss and our co worker use this app for daily meeting and business planning. its become best now . thank you zoom What do you dislike? there is no special reason may be , i faced this issue with me only . in my Samsung phone there is no option of virtual background . it was very good in previous version and as per my opinion user interface is not so ...

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RK

RITWIK KULKARNI

11/23/20

4 out of 5

Zoom For Meetings

What do you like best? Ability to share screen and manage participants. What do you dislike? There is no way to blur background like Microsoft Teams What problems are you solving with the product? What benefits have you realized? I am carrying out classes online and I was able to record the meetings.

AS

Anshuman S

11/23/20

4 out of 5

Excellent for coporate meeting

What do you like best? Group calling is the best features of this app. What do you dislike? It requires high bandwidth. Some improvement is required for mobile app. Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? I used it for the study of my child as well as for my office meeting.

M

Meranda F

11/23/20

4 out of 5

Wish people would learn how to use this

What do you like best? I like that I can have my video off and myself muted. What do you dislike? My teachers don't like learning how to use it even though it's really simple. Recommendations to others considering the product: Take about 10 minutes to learn it before a meeting at least. What problems are you solving with the product? What benefits have you realized? The problem of not being able to go to physical classes anymore is solved partially with zoom.

ST

Saba T

11/23/20

5 out of 5

Best Thing What I found In Lockdown

What do you like best? I can do my work with zoom. meeting , teaching just talking became more available. I also like schedule and up coming meeting alert. i also can change background of zoom and see the clock on the menu. I am also a student and lectures are delivered with the help of Zoom. What do you dislike? It has meeting time and unfortunately i have to re-login the meeting, this is a thing what i don't like too much Recommendations to others considering the product: ...

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LY

Liz Y

11/23/20

5 out of 5

The premier video conferencing tool

What do you like best? I LOVE that Zoom makes you feel and look your best self compared to other video platforms. The enhance video features helps blur facial imperfections and us is the most clear and beautiful video clarity and quality. What do you dislike? Zoom is not a free tool and you do have to pay for certain features, such as hour long meetings. I found it difficult to sign up for Zoom and then have it work well with our company's email tool Google Business and their ...

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MB

Matt B

11/23/20

5 out of 5

Review

What do you like best? I like being able to chat with coworkers and friends all at the same time. What do you dislike? I dislike the layout of the chat box when trying to send messages privately to others. What problems are you solving with the product? What benefits have you realized? I am currently doing Equity Research with a group of 3 on several airlines. The bestbenefit from this is being able to work together on a screen sharing platform where we can all see the ...

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FV

Frans V

11/23/20

5 out of 5

Virtual meetings made easy

What do you like best? We use Zoom for all our internal company meetings, as well as hosting Webinars for potential customers to learn more about our solutions. What do you dislike? Limited capacity options for unpaid users. Additional packages needed to add more attendees to webinars. What problems are you solving with the product? What benefits have you realized? Seamless integration with other tools we use company-wide such as slack and HubSpot. Being able to ...

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AP

Anthony P

11/23/20

5 out of 5

Easy Web Conferencing

What do you like best? Zoom is super easy to use even for people who are not technically savvy. What do you dislike? Remote control capabilities could be easier to access. What problems are you solving with the product? What benefits have you realized? We are using Zoom for all internal video calls and screen sharing.

KM

Kaustav M

11/23/20

5 out of 5

Best Online Meeting Application for Businees and Personal Use

What do you like best? Easy to use User Interface, no minimum meeting time for free license when only two person is in the meeting What do you dislike? Sometimes it takes time to load while joining a zoom meeting. Also the background does not apply properly compared to Teams. In zoom the edges of the subject are not defined properly if I have an uneven backgrounr and then I am applying a background image. Recommendations to others considering the product: Very good and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].