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9.8

Spot Score

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • Intuitive interface and user-friendly experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 141-150 out of 6134

MD

Mike D

12/05/23

5 out of 5

"Simple easy to use"

What do you like best about Zoom? I have worked with several virtual meeting apps but zoom still continues to be my go to app, light weight and never an issue with connections

MF

Mindy F

12/05/23

5 out of 5

"Makes Video Calls a Breeze"

What do you like best about Zoom? I really like how easy Zoom is to learn. I love the integration with my Google calendar. It makes scheduling meetings super easy and makes Zoom part of my daily routine. The ability to customize virtual backgrounds and lighting is great. The "touch up my apperance" feature is always a nice touch!

EC

Elizabeth C

12/05/23

5 out of 5

"Easy to use"

What do you like best about Zoom? Great sound, easy to connect, a lot of great features What do you dislike about Zoom?

MF

Megan F

12/05/23

5 out of 5

"Great program for a variety of things"

What do you like best about Zoom? Being able to chat with someone face to face from anywhere in the world What do you dislike about Zoom?

BB

Brittany B

12/05/23

5 out of 5

"Such a help during the pandemic!"

What do you like best about Zoom? I love the ease of use for meetings and webinars using Zoom. What do you dislike about Zoom?

HS

Hadas S

12/04/23

5 out of 5

"Convenient way to join and initiate video conferences."

What do you like best about Zoom? The ability which Zoom gives me to log into meetings using my social network account, instead of my personal ID is a lovable part of my Zoom experience.

AJ

Angel Joy L

12/04/23

5 out of 5

"Zoom for smooth meeting online"

What do you like best about Zoom? What I like about zoom is that people can access it when they have a link and need to input a code. I also like that my phone is not lagging when I use it even if I'm using my camera the whole meeting. Additionally, it is easy to use.

SD

Suraj D

12/04/23

5 out of 5

"Best way to interact with your colleagues"

What do you like best about Zoom? I particularly enjoyed using zoom to connect with, and interact with my colleagues, while working on different kind of projects, the screen sharing, and the interactive features that are available on zoom. Help me to do my work well, and in a efficient manner. I believe zoom is very proficient and very thorough with their software update so we get regular updates and we are up-to-date with all the features and there are small to none numbers of bugs to be ...

Read more

CK

Carrie K

12/04/23

5 out of 5

"Zoom review"

What do you like best about Zoom? I like that you can video chat and keep in touch with anyone. Appreciation for the video quality and connection. Keeping in touch with personal or business contacts.

AU

Anonymous User

12/03/23

5 out of 5

"My experience with using zoom"

What do you like best about Zoom? Zoom has a Very user-friendly interface. What do you dislike about Zoom?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].