9.8
Spot Score
Zonka Feedback Reviews in July 2026: User Ratings, Pros & Cons
Listen, improve, and exceed customer expectations.
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Starts from $24 / Month when Billed Yearly
Zonka Feedback Reviews & Ratings
Spotsaas Editor’s POV
Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient survey-building capabilities. Many users highlight the extensive templates, white-label feature, and API functionality as key strengths. The tool's flexibility in customizing ...Read more
Zonka Feedback pros and cons
Clean interface that works well for enterprise deployments.
API is accessible and offline survey tools perform reliably.
Includes templates, survey logic, and branching for flexible and structured data collection.
Surveys and feedback forms are customizable with a modern visual design.
Limited intelligence behind surveys; does not adapt based on prior responses or patterns.
Downloading all feedback comments in PDF format is not fully supported.
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Showing 41-48 out of 48
NM
Nithin M
04/30/20
Zonka..! The One stop Solution for Feedbacks mechanism
What do you like best? The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis. What do you dislike? Not all the feedback comments can be downloaded in the pdf. What problems are you solving with the product? What benefits have you realized? We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard.
SK
Sandeep K
01/21/20
Zonka on premise platform is excellent for digital customer feedback
AI
Administrator in Consumer Electronics
10/29/19
Great feedback software for employee feedback
What do you like best? It's very simple to set up and has great features for taking employee feedback. I love the fact that I can completely customize the feedback forms for different areas in the office. We have set up various departments at the software and scheduled reports. It has made the feedback taking and analysing process very easy for my whole team. What do you dislike? Nothing as of now. We are very happy with the software. Recommendations to others considering ...
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PC
Pooja chadha
10/10/19
nice service
nice service
PC
Pooja chadha
10/10/19
nice service
nice service
AI
Administrator in Hospital & Health Care
09/23/19
Great experience with Zonka - has been an integral part of our internal quality monitoring system
What do you like best? The ability to customise the questionnaire, that too on my own. What do you dislike? All fine, a small input - 1) the ability /option to skip sections would be good. In our case, for example, every patient does not use all aspects of the service, so s/he should be able to skip the non-relevant parts. 2) A suggestion for next level of customer service, it would be great if you could sync with our existing billing software, so when a patient enters his/ her ...
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AI
Administrator in Hospital & Health Care
05/12/17
Great survery platform to generate a wealth of data
What do you like best? Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. What do you dislike? There isn't really much to dislike. Sorting through large volumes of data is a bit tedious at times, but that comes with the territory, and Zonka does a great job making the data easy to digest. Recommendations to others considering the product: Zonka is very flexible and easy ...
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A
Anonymous
05/12/17
Great survery platform to generate a wealth of data
What do you like best? Zonka makes creating professional surveys quick and simple. The data we have gotten on client satisfaction has been outstanding and extraordinarily helpful. What do you dislike? There isn't really much to dislike. Sorting through large volumes of data is a bit tedious at times, but that comes with the territory, and Zonka does a great job making the data easy to digest. Recommendations to others considering the product Zonka is very flexible and easy to work ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].