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9.8

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Zonka Feedback - NPS Software

Zonka Feedback Reviews in July 2025: User Ratings, Pros & Cons

Listen, improve, and exceed customer expectations.

4.7

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Starts from $24/Month when Billed Yearly

Zonka Feedback Reviews & Ratings

4.7

Excellent

Based on 130 ratings & 48 reviews

Rating Distribution

Excellent

(47)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Zonka Feedback stands out as a powerful and user-friendly survey tool, highly praised by its users for various reasons. Customers appreciate its ease of use, clean interface, and efficient survey-building capabilities. Many users highlight the extensive templates, white-label feature, and API functionality as key strengths. The tool's flexibility in customizing ...Read more

Zonka Feedback pros and cons

  • Easy to use and clean interface, suitable for enterprise products.

  • API is easy to use and offline survey tools are excellent.

  • Provides templates, survey logic, and other useful features for easy and powerful data collection.

  • Customizable surveys and feedback forms with a modern interface.

  • Lack of application intelligence behind the survey.

  • Limitations in downloading all feedback comments in the PDF format.

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Showing 21-30 out of 48

AU

Anonymous User

07/20/21

5 out of 5

"A flexible package for various use cases"

What do you like best about Zonka Feedback? I've been searching for a survey tool that not only functions well but looks great too. While there are many tools out there, it's hard to find one that does both. The quality of the out-of-the-box design templates is high, although there are also options to create your own, which is a must for me. I need to use it more to explore the full depth of what it can do but loving it so far. Lots of improvements on the roadmap too. I am liking that the ...

Read more

AU

Anonymous User

07/20/21

5 out of 5

"A flexible package for various use cases"

What do you like best about Zonka Feedback? I've been searching for a survey tool that not only functions well but looks great too. While there are many tools out there, it's hard to find one that does both. The quality of the out-of-the-box design templates is high, although there are also options to create your own, which is a must for me. I need to use it more to explore the full depth of what it can do but loving it so far. Lots of improvements on the roadmap too. I am liking that the ...

Read more

J(

Julien (Jun Yan) T

07/19/21

5 out of 5

"Great feedback and survey platform. Suitable even for hybrid or traditional businesses"

What do you like best about Zonka Feedback? Many things! Zonka has a modern interface on both the backend and customer-facing form. The survey builder is easy to use and has many pre-made templates. There are many options to distribute the survey, including offline (device kiosk) mode. This makes it a great tool not just for internet businesses but also for brick and mortar / traditional businesses. If you have several physical locations, Zonka even has location reporting (with appropriate ...

Read more

J(

Julien (Jun Yan) T

07/19/21

5 out of 5

"Great feedback and survey platform. Suitable even for hybrid or traditional businesses"

What do you like best about Zonka Feedback? Many things! Zonka has a modern interface on both the backend and customer-facing form. The survey builder is easy to use and has many pre-made templates. There are many options to distribute the survey, including offline (device kiosk) mode. This makes it a great tool not just for internet businesses but also for brick and mortar / traditional businesses. If you have several physical locations, Zonka even has location reporting (with appropriate ...

Read more

JD

Jasurbek D

07/18/21

5 out of 5

"Just Purchased"

What do you like best about Zonka Feedback? Zonka Feedback has been highly rated in the market for a long time. You can quickly customize a survey to suit your needs using the available templates. Compared to another software with similar features, "Qwary" I'm very impressed with Zonka feedback. I was able to replace the software I was using with Zonka easily. It integrates well with Zapier, and looking forward to trying to send a survey via SMS.

AU

Anonymous User

07/18/21

5 out of 5

"Easy to setup and easy to use"

What do you like best about Zonka Feedback? It's easy to set up and very easy to use - within few hours, you have your customer feedback tool up and running. What do you dislike about Zonka Feedback?

AR

Akhil R

07/18/21

5 out of 5

Best online and offline survey tool.

we were planning to start an online survey for our users and we wanted them to provide their feedback and suggestions to us on the services that we provide them. I was searching for the best tool that would help me. fortunately, I came across zonka feedback which had many features like survey builder, survey metrics, and much more. I'm really glad that we are using zonka.

AR

Akhil R

07/18/21

5 out of 5

Best online and offline survey tool.

we were planning to start an online survey for our users and we wanted them to provide their feedback and suggestions to us on the services that we provide them. I was searching for the best tool that would help me. fortunately, I came across zonka feedback which had many features like survey builder, survey metrics, and much more. I'm really glad that we are using zonka.

JD

Jasurbek D

07/18/21

5 out of 5

"Just Purchased"

What do you like best about Zonka Feedback? Zonka Feedback has been highly rated in the market for a long time. You can quickly customize a survey to suit your needs using the available templates. Compared to another software with similar features, "Qwary" I'm very impressed with Zonka feedback. I was able to replace the software I was using with Zonka easily. It integrates well with Zapier, and looking forward to trying to send a survey via SMS.

AU

Anonymous User

07/18/21

5 out of 5

"Easy to setup and easy to use"

What do you like best about Zonka Feedback? It's easy to set up and very easy to use - within few hours, you have your customer feedback tool up and running. What do you dislike about Zonka Feedback?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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