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9.3

SpotScore

Zoho Forms - Online Form Builder Software

Zoho Forms Reviews in September 2026: User Ratings, Pros & Cons

Collect, engage, and convert with customizable web forms.

4.57

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Starts from $12 / Month when Billed Yearly, also offers free forever plan

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Zoho Forms Reviews & Ratings

4.57

Excellent

Based on 141 ratings & 141 reviews

Are you using Zoho Forms?

Rating Distribution

Excellent

(102)

Very Good

(35)

Good

(2)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Zoho Forms works best for teams already using Zoho's ecosystem—Sheets, CRM, Desk, and Projects. If you rely on Salesforce, HubSpot, or other non-Zoho platforms, integration requires Zapier or custom webhooks, adding setup time and potential sync delays. Before shortlisting, verify that the form types you need (conditional logic, payment collection, file uploads) ...Read more

Zoho Forms pros and cons

  • Drag-and-drop form creation is fast and accessible for users without technical background.

  • Handles data collection, analysis, and surveys across customer interaction scenarios.

  • Integrates with other Zoho products, keeping workflows within the Zoho ecosystem.

  • Forms are customizable to match brand guidelines and specific requirements.

  • Advanced customizations require technical expertise, creating a barrier for some users.

  • Mobile-friendliness and design template variety are limited.

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Showing 121-130 out of 141

A

Anonymous

12/13/17

5 out of 5

Best way to create whatever form you need

What do you like best? It's easy to use yet very complete and with a lot of useful features like formulas, file upload, etc. As everything with Zoho, it's cloud based so you can work on your forms wherever and whenever you want. Moreover it syncs easily with my Zoho CRM so I don't need to copy paste answers into my clients records. What do you dislike? Honestly, as for now, I didn't need ant feature that wasn't present. Maybe more themes for the looks but it's not very important ...

Read more

A

Anonymous

12/12/17

5 out of 5

The easiest professional form database we have used

What do you like best? The ease of setting up forms using Zoho is incredible. Integrating into a Wordpress platform is also very user friendly. What do you dislike? Subscribing to Zoho services can be confusing, but otherwise the platform offers a substantial amount of resources for free. We have integrated several forms using the free option on Zoho. Recommendations to others considering the product: The free subscription offers a substantial amount of solutions, so don't jump ...

Read more

AG

Amber G

12/12/17

5 out of 5

The easiest professional form database we have used

What do you like best? The ease of setting up forms using Zoho is incredible. Integrating into a Wordpress platform is also very user friendly. What do you dislike? Subscribing to Zoho services can be confusing, but otherwise the platform offers a substantial amount of resources for free. We have integrated several forms using the free option on Zoho. Recommendations to others considering the product: The free subscription offers a substantial amount of solutions, so don't ...

Read more

JA

João A

11/01/17

3 out of 5

A tool heading on the right way

What do you like best? Zoho forms its a nice tool i you want to create a fast form to get visitors informations on your website, it very easy to use and it haves a very intuitive UI. What do you dislike? Still need some improvements on the integrations and also on the auto response emails. Recommendations to others considering the product: Zoho haves a lot of tools that can help you, zoho forms its one of them, although it still needs some improvements, they are moving on the ...

Read more

A

Anonymous

11/01/17

3 out of 5

A tool heading on the right way

What do you like best? Zoho forms its a nice tool i you want to create a fast form to get visitors informations on your website, it very easy to use and it haves a very intuitive UI. What do you dislike? Still need some improvements on the integrations and also on the auto response emails. Recommendations to others considering the product: Zoho haves a lot of tools that can help you, zoho forms its one of them, although it still needs some improvements, they are moving on the right ...

Read more

AI

Administrator in Transportation/Trucking/Railroad

10/26/17

5 out of 5

zoho forms

What do you like best? ease of use. easy to follow the many instructions that they provide What do you dislike? The template part is to limitted. probably would use another program if the template part was the main part Recommendations to others considering the product: other than template limitations it is awesome What problems are you solving with the product? What benefits have you realized? I use it to create my webforms to set up my lead sites

A

Anonymous

10/26/17

5 out of 5

zoho forms

What do you like best? ease of use. easy to follow the many instructions that they provide What do you dislike? The template part is to limitted. probably would use another program if the template part was the main part Recommendations to others considering the product: other than template limitations it is awesome What problems are you solving with the product? What benefits have you realized? I use it to create my webforms to set up my lead sites

A

Anonymous

10/11/17

4 out of 5

They gave me a Great customer assistance when I needed.

What do you like best? have a lot off of apps , the sales performance and multichanel are really good. What do you dislike? when you want to create an invoice isn't flexible , that's why sometimes we use quickbooks. What problems are you solving with the product? What benefits have you realized? is a complete tool to manage your. company

BB

Beatriz B

10/11/17

4 out of 5

They gave me a Great customer assistance when I needed.

What do you like best? have a lot off of apps , the sales performance and multichanel are really good. What do you dislike? when you want to create an invoice isn't flexible , that's why sometimes we use quickbooks. What problems are you solving with the product? What benefits have you realized? is a complete tool to manage your. company

AI

Administrator in Media Production

10/04/17

4 out of 5

Zoho forms and CRM platform

What do you like best? The forms are very easy to use and have an easy interface. There is a nice variety as well to help build your companies customer relationship management. What do you dislike? I wish they had more templates to choose from. You can modify the templates, but it would be nice to have the ability to find the template you need without having to make a lot of modifications. What problems are you solving with the product? What benefits have you realized? ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].