9.3
SpotScore
Zoho Forms Reviews in September 2026: User Ratings, Pros & Cons
Collect, engage, and convert with customizable web forms.
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Zoho Forms Reviews & Ratings
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Spotsaas Editor’s POV
Zoho Forms works best for teams already using Zoho's ecosystem—Sheets, CRM, Desk, and Projects. If you rely on Salesforce, HubSpot, or other non-Zoho platforms, integration requires Zapier or custom webhooks, adding setup time and potential sync delays. Before shortlisting, verify that the form types you need (conditional logic, payment collection, file uploads) ...Read more
Zoho Forms pros and cons
Drag-and-drop form creation is fast and accessible for users without technical background.
Handles data collection, analysis, and surveys across customer interaction scenarios.
Integrates with other Zoho products, keeping workflows within the Zoho ecosystem.
Forms are customizable to match brand guidelines and specific requirements.
Advanced customizations require technical expertise, creating a barrier for some users.
Mobile-friendliness and design template variety are limited.
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Showing 111-120 out of 141
ES
Elisa S
03/30/18
Get data from your customers
What do you like best? Excellent drag and drop builder forms. It is very easy to create forms and share them by a massive email manager or social networks. It is very good to assign tasks and track them thanks to instant notifications that you can receive anywhere from your cell phone. What do you dislike? It is excellent but the paid versions are a bit high. Zoho needs to add the one in a package. What problems are you solving with the product? What benefits have you realized? ...
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A
Anonymous
03/29/18
Getting sources
What do you like best? Very easily I can create short forms to get quick answers and analyze the doubts of the clients to filter it with the required service. What do you dislike? From a small business perspective I feel that the cost is a bit high What problems are you solving with the product? What benefits have you realized? get feedback and statistical analysis of results
JS
Jorge S
03/29/18
Getting sources
What do you like best? Very easily I can create short forms to get quick answers and analyze the doubts of the clients to filter it with the required service. What do you dislike? From a small business perspective I feel that the cost is a bit high What problems are you solving with the product? What benefits have you realized? get feedback and statistical analysis of results
AI
Administrator in Health, Wellness and Fitness
03/06/18
Great way to integrate forms to your campaign
What do you like best? So easy to use and to build forms. The reporting function was key to tracking data returned from the forms. What do you dislike? Nothing...loved it! Rarely do I ever say this but it was a well thought out product. What problems are you solving with the product? What benefits have you realized? Event RSVP and easy form builder. Reporting function is stellar
A
Anonymous
03/06/18
Great way to integrate forms to your campaign
What do you like best? So easy to use and to build forms. The reporting function was key to tracking data returned from the forms. What do you dislike? Nothing...loved it! Rarely do I ever say this but it was a well thought out product. What problems are you solving with the product? What benefits have you realized? Event RSVP and easy form builder. Reporting function is stellar
AI
Administrator in Law Practice
02/09/18
Love these forms
What do you like best? I like that one form can integrate into my entire CRM What do you dislike? The dashboard is a little clunky to use at times What problems are you solving with the product? What benefits have you realized? capture information from Clients and Staff
A
Anonymous
02/09/18
Love these forms
What do you like best? I like that one form can integrate into my entire CRM What do you dislike? The dashboard is a little clunky to use at times What problems are you solving with the product? What benefits have you realized? capture information from Clients and Staff
A
Anonymous
01/22/18
Zoho Forms Is Great!
What do you like best? The Zoho Forms has come a long way in working well with the CRM and being useful for many purposes. It has been a great resource for us to gather data for our system and about our clients so that we can make sure to follow up accordingly. I like that we can make is dynamic as well as design it the way that we want to for our own company branding. What do you dislike? I dislike that there are hidden "limitations" that you don't really know about until it affects ...
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AI
Administrator in Leisure, Travel & Tourism
01/22/18
Zoho Forms Is Great!
What do you like best? The Zoho Forms has come a long way in working well with the CRM and being useful for many purposes. It has been a great resource for us to gather data for our system and about our clients so that we can make sure to follow up accordingly. I like that we can make is dynamic as well as design it the way that we want to for our own company branding. What do you dislike? I dislike that there are hidden "limitations" that you don't really know about until it ...
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PS
Pierre-Henri S
12/13/17
Best way to create whatever form you need
What do you like best? It's easy to use yet very complete and with a lot of useful features like formulas, file upload, etc. As everything with Zoho, it's cloud based so you can work on your forms wherever and whenever you want. Moreover it syncs easily with my Zoho CRM so I don't need to copy paste answers into my clients records. What do you dislike? Honestly, as for now, I didn't need ant feature that wasn't present. Maybe more themes for the looks but it's not very ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].