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8.9

SpotScore

ZIWO - Call Center Software

ZIWO Reviews in August 2026: User Ratings, Pros & Cons

Revolutionize your customer service experience.

4.7

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ZIWO Reviews & Ratings

4.7

Excellent

Based on 110 ratings & 33 reviews

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Rating Distribution

Excellent

(28)

Very Good

(4)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

ZIWO's core strengths are its IVR system, country-code call detection, and remote accessibility—features that work well for distributed teams. Before shortlisting, verify that the software integrates with your existing phone system and CRM; remote call access depends on stable internet connectivity. Test the interface during a demo, as some users report logging ...Read more

ZIWO pros and cons

  • Automated detection of phone number country codes enhances convenience and efficiency.

  • Easy access and navigation through different options in the apps, improving user experience.

  • Excellent call tracking and recording capabilities contribute to operational efficiency.

  • User-friendly interface and design with continuous improvement efforts for better usability.

  • Occasional system freezes causing delays in operation.

  • Automatic logging out after page refresh affecting user experience.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].