8.5
SpotScore
Zenoti Reviews in August 2026: User Ratings, Pros & Cons
Efficiently manage your salon, effortlessly.
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Zenoti offers custom pricing plan
Zenoti Reviews & Ratings
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Spotsaas Editor’s POV
Zenoti is a comprehensive salon management solution that offers a seamless user experience for businesses in the beauty and wellness industry. The standout feature of Zenoti is its exceptional customer support, with users consistently praising the prompt and helpful assistance provided by their support team. This level of support instills confidence in users and ...Read more
Zenoti pros and cons
Accessible and responsive support team available for assistance.
User-friendly interface and easy to learn, with excellent live support.
Reliable search function and reliable database for client information.
Efficient for tracking bookings, appointments, and payroll.
Occasional glitches and bugs that need fixing.
Some complexity in the interface, requiring time to understand fully.
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Showing 51-60 out of 105
M
Madeline
05/01/25
Mark is always so helpful and patient…
Mark is always so helpful and patient with us when it comes to troubleshooting, very grateful to him!
EW
Emilio Wille
04/10/25
Zenoti is really focused our growth
Zenoti is really focused on growth for our business which is great. The team is really supporting and they go the extra mile for you as a customer.
JF
Janan F
04/03/25
Implementation team are 5*
Our business needs are quite different to the normal Zenoti business. Ritesh, Gouri and Pranathi have been extremely helpful and knowledgable to find the best solutions possible so that we can keep our current business practices and improve them with the capabilities of Zenoti
H
Hollie
03/26/25
Ian has been assisting me with my many…
Ian has been assisting me with my many questions, queries, and projects over the last 3 years. He is extremely reliable, knowledgeable and my go to when I need any help! I couldn't be happier with the support I have received from Zenoti and especially Ian, Nicola and Mark. Thank you!
LS
Lisa Separovich
03/24/25
Jack was truly amazing and super…
Jack was truly amazing and super patient he helped guide us through every step. Jack made the whole transition super smooth and easy..
J
JKneebone
02/26/25
Ian did a fantastic job setting up our…
Ian did a fantastic job setting up our Loyalty program. Everything was clearly communicated, on time and he accommodated all of our requests.
DK
DR KD
01/30/25
The team are attentive and…
The team are attentive and knowledgable. They have been incredibly helpful in providing a smooth transition to the platform.
G
Gonzo
01/10/25
Excellent service
Excellent service. Everyone in our clinic is very happy with the new software. Good support and software is easy to use
AF
Aaron Fourie
01/08/25
Amazing support
Amazing support. These ladies and gentlemen are always eager to bring out the most from Zenoti for your business. A huge thanks to Ian and Bernice for assisting InuVersal as splendidly as you did. They made the daunting CMA so easy to navigate with their professionalism. 10/10!
CK
Chris K
10/15/20
Product is an A, great right out of the box; but their Support is A++.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].