Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 11-20 out of 195
D
David
06/12/25
I had a support issue
I had a support issue. I submitted my ticket, was promptly notified that it had been received and the next day my issue was resolved to my satisfaction.
CI
Clive Ingram
06/09/25
Really helpful
Really helpful, patient, courteous and knowledgeable staff. Nothing was too much trouble. I absolutely love my website that Zenfolio has helped me to build!!
E
Ellen
06/08/25
Your team is always willing to help in…
Your team is always willing to help in a kind way. You can’t ask for more than that.
JA
John andersson
06/02/25
Great easy to use and set up
Great easy to use and set up, cost effective
L
Linda
05/30/25
Zenfolio is an excellent organisation…
Zenfolio is an excellent organisation created specifically for photographers. I needed to renew my website, but I'm unsure how to use the software, as I've forgotten. The company offers one-on-one sessions with a tutor who will guide you through the software and assist you in building the website to a professional standard.Perfect!
D
David
05/27/25
The technical assistance provided by…
The technical assistance provided by Bonnie, was just fantastic!
BE
Bill Ellis
05/24/25
A Fresh New Experience
I was attracted to zenfolio because the templates are attractive, modern, and pretty easy to customize. It has taken me a few days to get accustomed to the change, but I am learning my way around pretty fast for an old man.I also like Zenfolio's pricing structure more than my former host.
T
Todd
05/23/25
Alex is flat out amazing!
I've had a few support sessions with Alex.....give him a raise immediately! He is incredibly professional, patient, polite, informative, .....I mean he is a rock. I look forward to our next meeting.
M
Mark
05/22/25
Prompt response
Prompt and thoughtful response to my questions. Had an issue with 3rd party verification of transactions that although Zenfolio couldn't solve directly, provided helpful suggestions as to a course of action I could take. Great follow-up and acknowledgement of suggestions I made and seemed keen to provide continuous improvement.
E
Eric
05/19/25
Suggestion for new functionality…
Suggestion for new functionality acknowledged quickly.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].