Zenfolio Reviews in September 2026: User Ratings, Pros & Cons

So dissatisfied I was hoping to sell…

So dissatisfied I was hoping to sell prints so signed up and spent hours building a site only to find there are no print labs in europe, this is not stated before you sign up so basically a scam. I shall be chasing a full refund. Really not happy that I wasted 10 hours if my life on this. Moving to squarespace asap. Update after a lot of support I have move to a UK account so can sell in UK using UK fullfilment not ideal but a move in the right direction, some of the support staff have been ...

So dissatisfied I was hoping to sell…

So dissatisfied I was hoping to sell prints so signed up and spent hours building a site only to find there are no print labs in europe, this is not stated before you sign up so basically a scam. I shall be chasing a full refund. Really not happy that I wasted 10 hours if my life on this. Moving to squarespace asap. Update after a lot of support I have move to a UK account so can sell in UK using UK fullfilment not ideal but a move in the right direction, some of the support staff have been ...

Good range of templates but dreadfully slow

Good range of templates and fairly easy to build a site. However, the speed is dreadful. I have a site with a small number of photos and it is painfully slow. I have checked it on several devices (PC, Mac, iPad) and the site is really slow to load. Definitely do not recommend this and I will not be renewing.

What is this?!?!?! Complete joke

Looks like customers service is on holiday, no help no solution, unbelievable, I have sent gallery link to my customer but it took them to my website, I can’t show them theirs photos and customer service is not responding, it is a nice and well organised service but I really regret singing in Waste of money for what I got

Service has deteriorated badly

I have been using this company for my photography website for nearly a decade. It used to work well but has fallen behind competitors. And now I can't get any tech support (been waiting 23 hours) for my site which is taking so long to load that I can't use it to sell. I auto renewed two weeks ago. Big mistake.

I've used it for a few years and I'm…

I've used it for a few years and I'm pretty happy with it. My website looks really nice and showcases my photos well. It's lacking some customization options, but overall I really do like it.

I've used it for a few years and I'm…

I've used it for a few years and I'm pretty happy with it. My website looks really nice and showcases my photos well. It's lacking some customization options, but overall I really do like it.

Probably the worst customer service in…

Probably the worst customer service in the business. They grossly overcharge for the services they provide. I have lost countless customers because they had issues accessing their galleries. I have spent hour upon hour with work arounds just to fulfill my customers orders. And their templates are some of the least attractive on the market. I saw a lot of potential in Zenfolio when they first launched. I now see them circling the drain as no significant changes or improvements have been made ...

I'm a DSLR photographer who has used…

I'm a DSLR photographer who has used many popular photo sites over the years. I recently reached a point where it was more important to me to have my full portfolio on a nice site of my own vs using sites like Flickr, DeviantArt, etc.I've read several reviews online from people who were upset with Zenfolio regarding customer service when needing to contact someone in helping them build their site after subscribing. I had zero issue building mine, it was straightforward and in the end the ...

"Good for sharing professional photographs"

What do you like best about Zenfolio? We use zenfolio to upload our professional photographs from our photographer at events. What do you dislike about Zenfolio?