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Zenfolio - Photo Management Software

Zenfolio Reviews in July 2026: User Ratings, Pros & Cons

Empowering photographers to showcase their creativity.

3.12

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Starts from $5 / Month

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Zenfolio Reviews & Ratings

3.12

Good

Based on 195 ratings & 195 reviews

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Rating Distribution

Excellent

(91)

Very Good

(10)

Good

(6)

Poor

(8)

Terrible

(80)

Spotsaas Editor’s POV

Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more

Zenfolio pros and cons

  • Great customer support with speedy, friendly, and helpful responses.

  • Easy website hosting with a wide choice of templates for self-updating.

  • Intuitive software design with features tailored for photographers.

  • Helpful and informative customer service, including step-by-step guidance.

  • Complex for beginners without proper support, especially in managing passwords and domains.

  • Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.

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Showing 1-10 out of 195

R

Randall

10/22/25

5 out of 5

When I need help Alex is always there…

When I need help Alex is always there to help me. Iam not all that good using a computer but with Alex helping me it works out great.

J

Joshua

07/13/25

5 out of 5

My questions were answered in a timely…

My questions were answered in a timely manner. The issue was resolved within a couple days. Great customer service!

DS

Donna Stilwell

07/10/25

5 out of 5

Very fast response to email questions

Very fast response to email questions. Explained the different platforms honestly. Helped me gain access to the account I needed amd made me aware of other help options.

D

Danielle

07/07/25

5 out of 5

Nice and easy

Even though I was lost sometimes I had the help I needed thanks to Alex! Very nice person. I understand also that being at the beginning of the transition can imply some delays and adjustments. Basically the process went very well and I am very happy with the results.

Y

YCuFotos

07/02/25

5 out of 5

I've had the absolute pleasure of…

I've had the absolute pleasure of working with Alex on my portfolio website, and I cannot recommend him highly enough. Alex is incredibly knowledgeable, patient and always willing to go the extra mile to make sure every detail is right. From layout advice to technical fixes. I am so grateful for Alex's help.

MR

Marc R

06/30/25

5 out of 5

2 big thumbs up for Alex C 👍🏼👍🏼…

Alex C is very informative and well versed. Has a great penchant for teaching this sometimes confusing material. A great Zenfolio asset.Marc

J

Jon

06/29/25

5 out of 5

MYOB

Did what I asked

CK

Carole King Murray

06/29/25

5 out of 5

Prompt reply and fixed my problem very…

Prompt reply and fixed my problem very quickly.

J

Jill

06/24/25

5 out of 5

The support team cares about my issues…

The support team cares about my issues and provides quick support.

B

Bink

06/23/25

5 out of 5

The tech support identified the issue…

The tech support identified the issue very quickly and provided a clear explanation of the problem and how to resolve it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].