spotsaas-logo
Get Listed

9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

Add to compare

Zenefits offers custom pricing plan

Request a Quote

Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 511-520 out of 545

05/04/16

5 out of 5

A great tool for HR automation!

What do you like best? The vacation tracking, on-boarding process, org structure and other features have been great to work with. The product is really solving pain points that we had struggled with for years. The system is easy to use and the team really enjoys the ability to manage and view their PTO time. What do you dislike? There is little that I dislike about Zenefits as we have really enjoyed using it. However, it would be an improvement if the system integrated more closely ...

Read more

04/27/16

5 out of 5

So much better than old benefits systems

What do you like best? Simple to sign up and use Feels like a modern product Great support What do you dislike? Nothing really. As a user I've been really happy. Recommendations to others considering the product It's great. Look at Gusto as well. What business problems are you solving with the product? What benefits have you realized? Much easier to hire and onboard new employees.

04/25/16

4.5 out of 5

My experience with Zenefits

What do you like best? I love that Zenefits allows me to access all of my benefits in one portal. I like the interface as well. What do you dislike? I think the User Experience could be improved to make jumping from one page to another more intuitive and easier to understand. Recommendations to others considering the product If you need help with consolidating HR/benefits, this is a great solution. What business problems are you solving with the product? What benefits have you ...

Read more

04/19/16

4.5 out of 5

Good for small businesses

What do you like best? Zenefits consolidates two key functions of HR for small businesses - basic paperwork (taxes, bank, address, etc. and benefits. Not only does it make administration easier, but it also presents the information in a sleek format for employees. As an employee, I can go onto Zenefits and quickly change the number of allowances on my tax form or view my W-4 for the past year, without having to first contact HR. What do you dislike? Zenefits could have more features, ...

Read more

04/14/16

2.5 out of 5

Online Interface is Easy, But Doesn't Account for All Situations

What do you like best? What I love about Zenefits is the easy online interface. Having all benefits in one place reduces the need to go to different people about different things. I can manage everything in one place. Requesting time off is easy through Zenefits, and if I need to know anything about my benefits I can just log in rather than bothering our HR person. What do you dislike? I don't like that Zenefits doesn't account for all family situations on its setup and in its forms. I ...

Read more

02/29/16

0 out of 5

Very poor experience so far

What do you like best? I've found very little to like so far, unless useless and slow, but polite, responses are likeable. Signing up seemed easy, but what really happened behind the scenes? (apparently not much What do you dislike? Just about everything I've encountered about Zenefits has been unsatisfactory. I went to the website to verify coverage mid-January, it looked good, so I went to the eye doctor for an exam. Turns out that the insurance company had never heard of me, thus ...

Read more

02/25/16

5 out of 5

Zenefits not only completed my HR needs but also reshaped them

What do you like best? I wasn't able to meet my HR needs before this software but it helped me understanding the importance of Quality HR software in any business model in the modern world. Every successful business wants to recruit new people to add towards their success. I was the same person with same need but their recruitment management system helped me to recruit new people without any difficulty. Time, Compliance and benefits management systems were also good and up to mark. What ...

Read more

01/18/16

4 out of 5

Easy to use HR Solution

What do you like best? Simplicity of the service. Very easy to use and clean interface. What do you dislike? I don't really dislike anything about it. Recommendations to others considering the product Sure What business problems are you solving with the product? What benefits have you realized? N/A

01/04/16

3.5 out of 5

Great product for startups

What do you like best? Zenefits is good to get setup with benefits in a small amount of time. It's perfect for companies that are getting off the ground and have no infrastructure in place. Their support is also top notch and they make sure you have whatever you need. What do you dislike? It's not as automated as you'd expect it to be. What business problems are you solving with the product? What benefits have you realized? The great thing about the Zenefits tool is that it's free. ...

Read more

12/14/15

4.5 out of 5

Straight forward

What do you like best? Very clean and straightforward UI and experience. What do you dislike? We just got it, so there's nothing at the moment. Recommendations to others considering the product One stop shop for HR. What business problems are you solving with the product? What benefits have you realized? Consolidated resource for all of HR.