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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in June 2026: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Spotsaas Editor’s POV

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 301-310 out of 545

A

Anonymous

06/19/19

5 out of 5

Has made Hr so much easier!

What do you like best? Ease of setting up new employees and gathering required information What do you dislike? Issues with benefits administration side- admin not notified of changes in employee enrollments Recommendations to others considering the product: Great system, but very limited in free version. Additional features will cost you more What problems are you solving with the product? What benefits have you realized? On boarding and compliance

A

Anonymous

06/13/19

4.5 out of 5

Made Life Easier for HR

What do you like best? every app the have is helpful in it own way! you can track PTO, Attendance, Benefits, 401k and so much more. you can also check if your company's appliance is up to date. I also love the HR Library where it has all the functions of HR to guide you and really help you with HR related issues What do you dislike? Reports are sometimes not accurate which can be annoying at time. also, payroll is great, but Accounting department are not that fond of it. since some ...

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A

Anonymous

05/30/19

4.5 out of 5

A program to streamline all your human resources work

What do you like best? I really like this software because of its friendly interface, since it allows me to use it without much prior knowledge, even without being connected to the web all the time. This system is without a doubt special because it is capable of being the ideal assistant that the human resources department of my company needed to be efficient in their work, speeding up their time and improving their efforts. I can also say that it has a customer service team that ...

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A

Anonymous

05/28/19

4 out of 5

They've Come a Long Way

What do you like best? I love the ease of use, user interface, and plug and play feel of Zenefits. While it isn't perfect, our employees love it and it makes my life easier. What do you dislike? I used to have an issue with response time, but they've very much improved, however, I wish I could still submit by email. Having to log into the portal prior to submitting can be a bit annoying, but nothing that would make me stop using Zenefits. I also wish employees could view their own ...

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A

Anonymous

05/21/19

5 out of 5

Great, easy-to-use platform

What do you like best? I love that our payment, company structure, and benefits are all in one place. It makes managing things incredibly easy. I also really like the docusign integration because it combines a great service with the ability to sign contracts. What do you dislike? Nothing really, I haven't been on the HR/management side of Zenefits so i'm not sure about the back-end set-up process, but seems really easy. What problems are you solving with the product? What benefits ...

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A

Anonymous

05/17/19

4.5 out of 5

Easy to use HRIS

What do you like best? I like that I can now help manage my remote teams with the same level of support. They have the same review forms, same enrollment process, and get notified with the handbook is updated just like my on-site staff. What do you dislike? The integration with QuickBooks is nice, but not complete. I still have to put in hours for my employes, but I no longer have to set up new employees in payroll. What problems are you solving with the product? What benefits have ...

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A

Anonymous

05/14/19

5 out of 5

Zenefits is great

What do you like best? everything HR related in one place. You Can view your PTO, your pay stubs, W2 forms, all in one place What do you dislike? Nothing. It was a great product I really wish my new company had it What problems are you solving with the product? What benefits have you realized? An easy interface to get all HR questions answered.

A

Anonymous

05/11/19

4.5 out of 5

The ideal system that every company should have.

What do you like best? I like this system because it remains in constant evolution with its impressive improvements. Each function that this program has been amazing, it even allows me to be able to simplify all the programs I used before in just one. It allows me to be up-to-date with payroll processing, it allows me to have an evaluation of performance management, it gives the company's board a complete and detailed report of the performance of the company and people. This system has ...

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A

Anonymous

05/09/19

3.5 out of 5

Zenefits is VERY user friendly, but not the most hightech and isn't without it's flaws

What do you like best? Zenefits is super user friendly. They use big icons, all employees have photos, everything is in one place, easy to track vacation/sick time. Easy to keep track of insurance as well. What do you dislike? Zenefits doesn't work well on mobile which is frustrating. It also doesn't always track vacation time correctly. It would be helpful if it were a bit more robust. There is an opportunity to be used as a full HR system, but there just aren't enough options to be ...

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Anonymous

05/03/19

4 out of 5

Easy to use

What do you like best? The ability to easily get employees the information needed for health care and all other benefits. What do you dislike? If an employee has issues accessing their account, there isn't a way for the manager to help. What problems are you solving with the product? What benefits have you realized? Saves time in the office reviewing and handling benefits

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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