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9.5

SpotScore

Zenefits - Payroll Software

Zenefits Reviews in September 2026: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.5

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Zenefits Reviews & Ratings

4.5

Very Good

Based on 520 ratings & 545 reviews

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Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terrible

(17)

Spotsaas Editor’s POV

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Handles onboarding, offboarding, payroll, and benefits administration in one workflow, reducing paperwork.

  • Desktop and mobile interfaces are accessible with minimal training.

  • Connects with productivity tools, scheduling systems, and ATS platforms for cross-platform workflows.

  • Stores employee data, benefits, time-off balances, and HR records in a single location.

  • Customer support response times are slow, with limited availability during urgent situations.

  • Some features have no customization options, restricting configuration for specific business needs.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].