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8.9

SpotScore

Zendrop - Drop Shipping Software

Zendrop Reviews in September 2026: User Ratings, Pros & Cons

Drop ship with ease and sell with passion.

4.78

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Starts from $49 / Month, also offers free forever plan

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Zendrop Reviews & Ratings

4.78

Excellent

Based on 4659 ratings & 4723 reviews

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Rating Distribution

Excellent

(4070)

Very Good

(452)

Good

(85)

Poor

(17)

Terrible

(99)

Spotsaas Editor’s POV

Zendrop is built for dropshippers who prioritize ease of use and fast order fulfillment. The platform's main strength is its product catalog—over 1 million SKUs across apparel, electronics, and home goods—and its fulfillment speed, which averages 2–5 business days for most items. Customer support is responsive; the team typically replies to tickets within 24 ...Read more

Zendrop pros and cons

  • Excellent and responsive customer service, with agents often praised for their support, friendliness, and efficiency.

  • User-friendly platform, making it accessible and easy to navigate for beginners in e-commerce and dropshipping.

  • Fast and reliable order fulfillment process, aiding in operational efficiency for businesses.

  • Diverse product catalog and ease of integrating products into Shopify stores, providing flexibility and variety.

  • Delivery times can be slow, with some orders exceeding promised shipping durations, frustrating users and creating potential issues with customers.

  • Account management issues, including reported problems with account access and recovering previous data, causing inconvenience for users.

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Showing 421-430 out of 4723

B

Bob

10/01/23

5 out of 5

Initially poor experience, but was fixed.

I had a poor experience with this company at first. I didn't think I had turned on auto renew and ended up getting charged for two months before I realized it. Rep refused to give credits because it was outside of the refund window. I realize now she was just doing what she was trained to do. I complained on TrustPilot and immediately was contacted by their team. They issued the refund for two months and gave me additional months free and some credits. Appreciate the lengths they went to so ...

Read more

KH

Kilian Hohmann

09/30/23

5 out of 5

Very Nice customer Support!

Date of experience: October 01, 2023

A

Antonio

09/29/23

5 out of 5

Good customer service

Zendrops customer service has been exceptional and helped me get my orders fulfilled.

PS

PetX Shop

09/28/23

5 out of 5

The Potential of Human assistance

I requested human assistance regarding some doubts raised by my accountant and regarding the denied registration of my VAT number on the site. I didn't know where to start, but by talking to Molly the assistant, I solved everything and she was very professional and patient. I received magnificent assistance and in a few minutes I managed to solve all the problems I had encountered and answered all the questions the accountant asked me (new to dropshipping). I recommend it.

JP

Juan Palote

09/26/23

1 out of 5

Scam 100 first order

Date of experience: September 27, 2023

L

Lyubo

09/26/23

5 out of 5

As a complete beginner who has just…

As a complete beginner who has just started with dropshipping I can confidently say that this app is amazing. There are two reasons why I love the app so much. Firstly, the user interface is extremely clean and easy to navigate compared to CJ dropshipping for example. Secondly, the support that you are able to receive is extraordinary. Here I would like to give a special credit to Austin from the support team. He was extremely dedicated and passionate helping me resolve some problems with a ...

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PK

Priyanka Kushwaha

09/26/23

5 out of 5

NO waiting time

NO waiting time . Experience was awsome . they are helpful

R

Ronnie

09/24/23

5 out of 5

Zendrop goes above and beyond in their…

Zendrop goes above and beyond in their commitment to their customers' success. Their dedication is evident in every aspect of their service, from their top-notch features to their unwavering support. One aspect that truly stood out to me was their consistent effort to provide valuable education. Even before I became a subscriber, Zendrop kept me informed and inspired with their educational emails. These emails are a treasure trove of knowledge for anyone involved in e-commerce, and they've ...

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NG

Nista_ Go

09/23/23

5 out of 5

Perfect

This is perfect

SS

safet selami

09/22/23

5 out of 5

Ok 👌nice

Ok 👌 nice sehr a

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].