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9.1

SpotScore

Yotpo - Reputation Management Software

Yotpo Reviews in July 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Are you using Yotpo?

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terrible

(12)

Spotsaas Editor’s POV

Yotpo's review platform is built for businesses that need customer feedback displayed prominently on product pages. The analytics dashboard shows which review attributes drive conversions—sentiment, product features mentioned, reviewer verified-purchase status—letting you target messaging to high-intent segments. Third-party integrations with Shopify, ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to show reviews effectively and show popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for connectivity with other platforms, improving functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 191-200 out of 336

AU

Anonymous User

07/22/21

5 out of 5

"Awesome ROI"

What do you like best about Yotpo? The default templates are the most converting ones. On spending like $2, I have already got $330 worth of orders. Not sure if there is any other app which gives such a high ROI.

RB

Rene B

07/22/21

5 out of 5

"Customers love it"

What do you like best about Yotpo? Customers love the personal touch (which are automated responses and check ins once an order is delivered) and sales updates.

AU

Anonymous User

07/22/21

5 out of 5

"Awesome ROI"

What do you like best about Yotpo? The default templates are the most converting ones. On spending like $2, I have already got $330 worth of orders. Not sure if there is any other app which gives such a high ROI.

RB

Rene B

07/22/21

5 out of 5

"Customers love it"

What do you like best about Yotpo? Customers love the personal touch (which are automated responses and check ins once an order is delivered) and sales updates.

T

Tony

06/30/21

5 out of 5

I’m a very satisfied user.

PROS: So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session.

T

Tony

06/30/21

5 out of 5

I'm a very satisfied user.

PROS & CONS What are the best aspects of this product? So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session.

T

Tony

06/30/21

5 out of 5

I'm a very satisfied user.

PROS & CONS What are the best aspects of this product? So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session.

T

Tony

06/30/21

5 out of 5

I’m a very satisfied user.

PROS: So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session.

ES

Eniko S

05/21/21

5 out of 5

"High impact on business"

What do you like best about Yotpo? Moderating reviews and replying to a customer could not be easier. We can make sure that the voice of the customer is heard and addressed in every single case. Moreover, Yotpo gathers the most used keywords related to the product which offers an immediate insight into both positive and negative trends. Profanity is immediately flagged by Yotpo, which is useful when hundreds of reviews arrive. There are useful reporting tools, but one can always download ...

Read more

ES

Eniko S

05/21/21

5 out of 5

"High impact on business"

What do you like best about Yotpo? Moderating reviews and replying to a customer could not be easier. We can make sure that the voice of the customer is heard and addressed in every single case. Moreover, Yotpo gathers the most used keywords related to the product which offers an immediate insight into both positive and negative trends. Profanity is immediately flagged by Yotpo, which is useful when hundreds of reviews arrive. There are useful reporting tools, but one can always download ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].