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9.1

Spot Score

Yotpo - Reputation Management Software

Yotpo Reviews in June 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terible

(12)

Spotsaas Editor’s POV

Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 181-190 out of 336

G

George

11/26/21

5 out of 5

We like using Yotpo.

PROS: We're operating as a small business selling waterproof phone cases. So, it's important for us to have reviews. We've been making use of Yotpo for more than a year and we never regret it. Its sent review request email has made things simple for our customers to do their reviews.

JS

Julie S

11/05/21

5 out of 5

"YotPo has helped us get thousands of reviews!"

What do you like best about Yotpo? What I like best about YotPo is the fact that it integrates with Shopify and customers can submit reviews with photos which is very helpful to our customers. We have used other review platforms and this is our favorite by far!

AU

Anonymous User

10/15/21

5 out of 5

"Yotpo for the Rewards"

What do you like best about Yotpo? I love how simple it is to get access to customer information like rewards and points. It is so much easier to collect the data and give it to the customer without an issue.

CC

Cynthia C

10/03/21

5 out of 5

"Best app on shopify"

What do you like best about Yotpo? It's so easy from the set up to executing a campaign What do you dislike about Yotpo?

R

Robin

09/23/21

5 out of 5

An important app for my website

PROS: My business is targeted at a specific segment of the population. It is important for me to get positive reviews for my products. Reviews help me build trust with my customers and tell them that I am putting in a lot of work to make my product and customer service better. Yotpo is the first app I selected for my e-commerce website. It offers great value for money.

LS

Lauren S

09/21/21

5 out of 5

"Everything we could ask for and more!"

What do you like best about Yotpo? Ease of use and reliability of YotPo team What do you dislike about Yotpo?

E

Edmund

08/31/21

5 out of 5

A great organization.

PROS: Yotpo is a fantastic service. It's very easy to utilize and set up. I came away impressd with their customer service team. They were quick to respond and provided adviced to assist me with any problems that I may have. They've been good to me since the very beginning.

J

James

08/28/21

5 out of 5

I’m having a hard time coming up with anything negative from YotPo.

PROS: Account success managers and support from YotPo are top notch. We now currently own three account managers. All of them have been good to us so far. Widgets and integration capabilities are awesome. Unfortunately, not all users can see other things that make this tool so great (marketing, statistics, analytics, etc.).

J

James

08/28/21

5 out of 5

I'm having a hard time coming up with anything negative from YotPo.

PROS & CONS What are the best aspects of this product? Account success managers and support from YotPo are top notch. We now currently own three account managers. All of them have been good to us so far. Widgets and integration capabilities are awesome. Unfortunately, not all users can see other things that make this tool so great (marketing, statistics, analytics, etc.).

AU

Anonymous User

08/24/21

5 out of 5

"A great platform to increase reviews!"

What do you like best about Yotpo? Yotpo has been great to increase reviews on our fast-growing site. We have many SKUs so it was hard to obtain reviews for products other than our most popular. The automated emails sent after purchases really do work. We also utilize their "visual curation" part of the platform which lets us tag social images to come up as a feed on our site. We have these on product pages and the homepage. These help our customers envision what our products could look ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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