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9.1

Spot Score

Yotpo - Reputation Management Software

Yotpo Reviews in June 2026: User Ratings, Pros & Cons

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3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terible

(12)

Spotsaas Editor’s POV

Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 161-170 out of 336

EF

Emily F

10/05/22

5 out of 5

"Yotpo Review"

What do you like best about Yotpo? I like the option that we have to let customers see when an award has been added to their account. What do you dislike about Yotpo?

TJ

Teresce J

09/30/22

5 out of 5

"Awesome product"

What do you like best about Yotpo? Product ratings shows on site right away What do you dislike about Yotpo?

RB

Regina B

09/29/22

5 out of 5

"Great App"

What do you like best about Yotpo? Yotpo is easy to use and integrate into the website. Reviews are critical to us, and having a platform that seamlessly manages it has been beneficial.

MB

Matt B

08/16/22

5 out of 5

"Valuable service to grow your business that's easy to use"

What do you like best about Yotpo? Widget integration is easy to use and set up What do you dislike about Yotpo?

LN

Lisa N

06/17/22

5 out of 5

"Texting customers really drives business"

What do you like best about Yotpo? I love the texting ability all the suggested holiday templates make it easy to send out texts to remind customers of special occasions and sales. This drives business and traffic to my website.

AU

Anonymous User

06/13/22

5 out of 5

"We've been using Yotpo SMSBump for almost 2 years now. Absolutely love it."

What do you like best about Yotpo? Great customer service, Features are easy to use What do you dislike about Yotpo?

AU

Anonymous User

06/13/22

5 out of 5

"I love it! It’s so user friendly and very easy to use! My customers love getting my sms messages"

What do you like best about Yotpo? I like that it's easy to use and it's not complicated at all. Pretty self-explanatory. What do you dislike about Yotpo?

TB

The Big 8 Crate S

06/09/22

5 out of 5

"I've had an amazing experience with Yotpo"

What do you like best about Yotpo? The customer service is unmatched. The support agents are the most helpful I have ever found with any platform and they go above and beyond to satisy my needs every time.

PG

Patrick G

06/09/22

5 out of 5

"I love this review service. It has helped our business greatly!"

What do you like best about Yotpo? I love how we can integrate it with Google shopping ads and manage the reviews on our sites backend. What do you dislike about Yotpo?

MG

Mauro G

05/25/22

5 out of 5

"SMS Marketing and more!"

What do you like best about Yotpo? Using text messaging as a means of communication might seem 'old-fashioned' but it worked very well for our company! Thanks to text messaging, we were able to reach our customers who are of a certain age range and, therefore, not much of a user of modern social networks (whatsapp).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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