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yellow.ai - Bot Platforms Software

yellow.ai Reviews in June 2026: User Ratings, Pros & Cons

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yellow.ai Reviews & Ratings

Rating Distribution

Excellent

(61)

Very Good

(33)

Good

(2)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Yellow.ai stands out as a transformative tool in the realm of automated customer interactions. Users appreciate its advanced Natural Language Processing (NLP) algorithms, providing a highly human-like experience and enhancing brand-customer interactions significantly. The platform's ease of use in creating customizable chatbots, coupled with omnichannel ...Read more

yellow.ai pros and cons

  • Advanced NLP algorithms for human-like interactions.

  • Easy-to-build chatbots with Natural Language Understanding.

  • Integrates well with various platforms like WhatsApp, Facebook, and SMS.

  • Provides outstanding AI chatbot technology for 24/7 customer support.

  • Newcomers may find the richness of features and customizations complex without proper support.

  • Limited selection in the Marketplace for additional apps and connectors.

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Showing 31-40 out of 96

SS

Sumit S

11/15/22

4 out of 5

"Easy To Implement"

What do you like best about yellow.ai? I like most easy things in yellow.ai i.e., phone and email configuration are straightforward to implement. What do you dislike about yellow.ai?

RB

Rahul B

09/15/22

5 out of 5

"They understand your requirement like their own."

What do you like best about yellow.ai? We have been using Yellow for quite some time now. I am glad that we chose them over the competition. The level of customization they provide in specific TAT.

RB

Rahul B

09/15/22

5 out of 5

"They understand your requirement like their own."

What do you like best about yellow.ai? We have been using Yellow for quite some time now. I am glad that we chose them over the competition. The level of customization they provide in specific TAT.

AM

Amit M

09/14/22

4.5 out of 5

"If bugs are cleared then 10"

What do you like best about yellow.ai? The best part is the resolution to the problem. What do you dislike about yellow.ai?

AU

Anonymous User

07/05/22

5 out of 5

"Very Good Platform"

What do you like best about yellow.ai? Ease of use, detailed analytics and live agent module What do you dislike about yellow.ai?

RB

Rajendra B

07/05/22

5 out of 5

"My experience with Yellow Messenger has been Wow."

What do you like best about yellow.ai? Highly trained AI/ML engine catering to my need. Its value for money. What do you dislike about yellow.ai?

AU

Anonymous User

07/05/22

5 out of 5

"Very Good Platform"

What do you like best about yellow.ai? Ease of use, detailed analytics and live agent module What do you dislike about yellow.ai?

RB

Rajendra B

07/05/22

5 out of 5

"My experience with Yellow Messenger has been Wow."

What do you like best about yellow.ai? Highly trained AI/ML engine catering to my need. Its value for money. What do you dislike about yellow.ai?

AU

Anonymous User

03/14/22

4 out of 5

"AI-Based Chat BOT Solution from Yellow Messenger"

What do you like best about yellow.ai? BOT Capability in regards to vernacular languages. Accommodating all customization requests. What do you dislike about yellow.ai?

SY

Sridhar Y

03/03/22

2.5 out of 5

"it was very helpful for customer service and resolution of the queries via chatbot"

What do you like best about yellow.ai? It helps to solve the customer query and track the average handling time of the query. What do you dislike about yellow.ai?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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