9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 961-970 out of 4649
RH
Richard Hall
07/11/23
Hasan was very helpful and manage to…
Hasan was very helpful and manage to solve a big issue, that i have been trying to fix for months.
SC
Susan Caroline Lamar
07/11/23
Bank Feed Error
After my initial email to Xero Support, I was contacted promptly and spoke to Rick who was very helpful and the problem was resolved over the phone. Reassuring to know there is support when you need it.
RH
Richard Hall
07/11/23
Hasan was very helpful and manage to…
Hasan was very helpful and manage to solve a big issue, that i have been trying to fix for months.
SC
Susan Caroline Lamar
07/11/23
Bank Feed Error
After my initial email to Xero Support, I was contacted promptly and spoke to Rick who was very helpful and the problem was resolved over the phone. Reassuring to know there is support when you need it.
LB
Lucy Bailey
07/09/23
quick response time
I always receive a swift reply to my queries on Xero. The queries are always resolved professionally.
S
SM
07/09/23
Support was fantastic
Very helpful, answered all my questions.
FD
Frances Dutton
07/09/23
Xero.com Have excellent online support
Xero.com online support team quickly resolved my issue with not being able to apply a discount code. Communication was clear & concise. Xero.com have an efficient support team.
H
Hello
07/09/23
I have spoken with Dillon on a few…
I have spoken with Dillon on a few occasions, he is excellent. When the team treats are handed out, please ensure he is first to the cookie jar.
MB
Michael Bishop
07/08/23
Speedy reply which sorted issue…
Speedy reply which sorted issue straight away.
CN
Chantel Nangle
07/08/23
Response was great and helpful
Date of experience: July 09, 2023
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].