9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 731-740 out of 4649
SB
Steve Brunt
09/18/23
fast and efficient
Quick response, well judged in tone, clear and concise.
DS
David Stone
09/18/23
Good understanding of real issue
My question was broad, but Jack directed me to the answers I needed
C
customer
09/17/23
Very quick reply
Very quick reply, knowledgable, helpful…
BF
Bethany Ford
09/17/23
I had a phone call with Oliver
I had a phone call with Oliver, a support specialist. He was very helpful, friendly and polite.
AU
Anonymous User
09/17/23
"Xero has made small business accounting easy and accessible to me"
What do you like best about Xero? Xero has made small business accounting easy and accessible to me, even without a business background. It helps me reconcile transactions easily so I never miss one. Xero is also a one stop shop for all my sales needs, such as invoices and quotes. I like that it's all in one place, with great tutorials to help me too.
EL
Europeanbiz Limited
09/17/23
Super prompt service
Date of experience: September 18, 2023
HB
Helen Brereton
09/17/23
Helpful & gave great advise
So helpful, logged onto my screen so that they could help & give advise of how to complete a task. We kept going through the procedure until I totally understood & could complete this by myself.
ZW
Zoe Westwood
09/17/23
I thought Christina was efficient and…
I thought Christina was efficient and explained everything well and was realistic in her timings of when she would get back to me and overall very helpful
GW
Graham Weir
09/17/23
Very helpful.
Date of experience: September 18, 2023
SB
Simon Baker
09/17/23
Their tech guy was on the phone to be…
Their tech guy was on the phone to be for over 90mins - really good service
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].