NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

Add to compare

Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

Are you using Xero?

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 4481-4490 out of 4649

A

Anonymous

11/14/17

5 out of 5

Amazing accounting application

What do you like best? It's cloud accounting, bank and credit card feeds, great support, intuitive, has a huge number of third party apps to integrate with. A large number of reports available, easy to use, built for the Internet from scratch. Allows tracking for projects, giving P&L for all projects. Bank Rules save a huge amount of bookkeeping time. What do you dislike? Good, but not great with inventory, but has great apps to link with. Internal Payroll Processing needs to be ...

Read more

M

Morris

11/12/17

5 out of 5

Effective online accounting

PROS & CONS What are the best aspects of this product? I like that Xero is easy to use even for non-accountants. It is simple to do data entry even with coding in Excel. The Yodlee bank feeds are simple to work with and comprehensive. The reporting feature has improved and offers a vast range of custom scenarios and dates. What aspects are problematic or could work better? The only drawback is the payroll feature which is not fully developed and lags behind dedicated payroll ...

Read more

A

Anonymous

11/07/17

4.5 out of 5

Xero the best accounting for small business

What do you like best? Xero is a much better platform for small business than QBO. Especially considering that most business owners are not an accountant. What do you dislike? A few of their APIs have restrictions (especially around inventory What business problems are you solving with the product? What benefits have you realized? Bookeeping

J

Julius

10/29/17

5 out of 5

Let Xero manage your accounting

PROS & CONS What are the best aspects of this product? I like Xero for the following benefits it offers: The app is easy to understand and use even for non-accountants. It seamlessly integrates with popular platforms. It’s web-based, so I don’t have to worry about tape backups, server crashes, etc. You get useful templates for all documentation and you can send emails to your clients smoothly. For all the above reasons I have been a happy user of Xero for the past five years. What ...

Read more

M

Martha

10/28/17

5 out of 5

Simple yet robust cloud accounting software

PROS & CONS What are the best aspects of this product? I love Xero as it is easy to use and the pricing packages are very affordable. We have been using Xero for more than five years before they became known in the US. I use the app for my four companies and we will utilize their payroll program in Colorado which is included in their base pricing. I appreciate the product’s simplicity of use, uptime, and continuous upgrades. Xero is a New Zealand-based company with an impressive growth ...

Read more

A

Anonymous

10/26/17

5 out of 5

Perfect accounting system for consulting business

What do you like best? Super easy to invoice and track expenses. What do you dislike? Sales tax treatment in Canada is not very elegant. What business problems are you solving with the product? What benefits have you realized? Billing, expense tracking, financials.

A

Anonymous

10/26/17

5 out of 5

Excellent small business hosted accounting

What do you like best? Bank reconciliations, integrations and super integration What do you dislike? Doesn't allow multiple companies under a single account. Recommendations to others considering the product Get going, its easy. What business problems are you solving with the product? What benefits have you realized? Accounts

A

Anonymous

10/23/17

4 out of 5

Clear interface for invoicing

What do you like best? Very clean interface for billing and sending invoices. When you see what the client is sent is it a very professional interaction. We can also set up click to pay for our clients to make bill pay easy. We are using the workflow feature for a multi-step review process before anything is released. That is a nice feature. I also like the Dashboards and ability to search and find saved invoices. The ability to copy and old invoice is also very helpful. What do ...

Read more

A

Anonymous

10/19/17

5 out of 5

BEST cloud accounting software ever

What do you like best? I love the value of Xero. You can do so much in it and it has an amazing ecosystem of apps that integrate with Xero. There is a lot of flexibility/functionality with Xero. What do you dislike? As a Canadian user, we do see some limitations how xero functions. For example, we cannot create a CSV direct from xero to upload to our bank to create an EFT/ACH. Recommendations to others considering the product Its great for small medium business. Really consider ...

Read more

A

Anonymous

10/18/17

4 out of 5

Solid service once you get it set up.

What do you like best? The customer service is fantastic. I've been on a first name basis with my personal customer service representative since day 2. Every time I have a problem he quickly helps me figure it out, regardless of how basic. What do you dislike? Setting this service up was a PAIN. I hate dealing with accounting anything, and honestly quickbooks was a way easier and painless setup. But now that I have it up and running it's going okay. Recommendations to others ...

Read more

Free vendor scorecard

Evaluate Xero objectively with the accounting software scorecard

A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].