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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

Are you using Xero?

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3781-3790 out of 4649

UI

User in Accounting

08/29/19

4.5 out of 5

Decent software particularly for non accountants

What do you like best? Easy interface and easy to maintain bookkeeping without being too technical. Very good reports available live and retrospectively. Good bank reconciliation feature with bank feed feature making less work and errors less likely. What do you dislike? Retrospective posting into previous periods means that retrospective reports change eg the system is always live which can make it difficult for accountants at year end Recommendations to others considering the ...

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AI

Administrator in Accounting

08/29/19

5 out of 5

Amazing software

What do you like best? The layout is great and looks very modern. Lots of integration can be done with Xero. What do you dislike? Updates and changes are frequently happening so keeping up to date can be tricky sometimes. Bank feeds can also not work about once every few months. Recommendations to others considering the product: Great cloud based accounting What problems are you solving with the product? What benefits have you realized? Bookkeeping time has halved with ...

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IM

Irine M

08/23/19

4.5 out of 5

Manage all your finances and accounting work using Xero.

What do you like best? This software is simple to use access and work with.it is easy to create and send invoice to relevant individuals using your phone or desktop. What do you dislike? This software has not experienced any problem in implement it's work,so I have no dislikes for it. Recommendations to others considering the product: Xero provide you with all Intel about your financial status,helps you keep track of your accounts,I therefore recommend it. What problems ...

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UI

User in Accounting

08/22/19

4 out of 5

xero accounting software

What do you like best? So simple and easy to use and navigate. What do you dislike? Doesn’t have the ability to combine multiple entities into a holistic statement Recommendations to others considering the product: N/a What problems are you solving with the product? What benefits have you realized? Fast easy way to create accurate financials

UI

User in Information Technology and Services

08/22/19

5 out of 5

Great software

What do you like best? User friendly, very easy to navigate, love the fact it can be integrated with our other business systems. Super easy mobile application. What do you dislike? Wish support could reply a bit faster, as sometimes it can take up to a week to get a descent help on issues. Recommendations to others considering the product: Great for its price, worth getting that! What problems are you solving with the product? What benefits have you realized? Cloud ...

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UI

User in Wholesale

08/07/19

2.5 out of 5

Xero

What do you like best? I like the simplicity of the software and ease of use. What do you dislike? So far, there is nothing that I dislike except for the trial offer. What problems are you solving with the product? What benefits have you realized? Payment processing

AR

Anonymous Reviewer

08/05/19

3 out of 5

Works, mostly sometimes, but there must be a better way.

PROS & CONS What are the best aspects of this product? balancing bank statement seems good but its not set up to work on a monthly statement like the rest of the world...so you never really know where things are at without more work. the way it brings bank info into the process is pretty good though. Over all...its just an OK product...it gets the job done, but nothing killer here folks. What aspects are problematic or could work better? if you create an invoice and take a partial ...

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AR

Anonymous Reviewer

08/05/19

3 out of 5

Works, mostly sometimes, but there must be a better way.

PROS & CONS What are the best aspects of this product? balancing bank statement seems good but its not set up to work on a monthly statement like the rest of the world...so you never really know where things are at without more work. the way it brings bank info into the process is pretty good though. Over all...its just an OK product...it gets the job done, but nothing killer here folks. What aspects are problematic or could work better? if you create an invoice and take a partial ...

Read more

SJ

Sonia J

08/01/19

4.5 out of 5

Online accounting and bookkeeping made extremely outstanding by Xero.

What do you like best? This software is very safe and secure thus protecting all our important accounting activities from threats of hackers. Has a native mobile App thus flexibility and accessibility. Allows automatic data entry hence eliminating manual entry and saving alot of time. Generating financial reports can be very timely. It's very simple to use and configure. Integrate seamlessly with other third party software. What do you dislike? I haven't ...

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A

Anonymous

08/01/19

4.5 out of 5

Online accounting and bookkeeping made extremely outstanding by Xero.

What do you like best? This software is very safe and secure thus protecting all our important accounting activities from threats of hackers. Has a native mobile App thus flexibility and accessibility. Allows automatic data entry hence eliminating manual entry and saving alot of time. Generating financial reports can be very timely. It's very simple to use and configure. Integrate seamlessly with other third party software. What do you dislike? I haven't ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].