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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3541-3550 out of 4649

C

customer

08/07/20

5 out of 5

Excellent Accounting Package

Intuitive, easy to use and trustworthy with everything in one place. Xero has made our accounting and financial reporting much more straight forward.Reporting is excellent and being able to link advisers in makes life a lot easier!

ST

Samsky Travel

08/07/20

5 out of 5

I received the best customer service…

I received the best customer service from Nabeel one of the staff with Xero account software. The way Nabeel took his time to explain and thought me properly since that first day,that was what made me to changed all my accounting activities to Xero. i gave Nabeel 100% good rating because he is the best. He knows the job very well,he is patience, he listens to you and he knows how to teach you in such a way that you will understand. I say thank you to him and i can tell you that xero is the best

B

Ben

08/07/20

5 out of 5

Game changing app

Quite simply, our business would not run as well as it does without Xero. Easy to use and literally does everything we need, with statistics included.

DS

Debs S

08/07/20

5 out of 5

Brilliant accounts programme

Brilliant accounts programme, makes life really easy for all of us to use. Direct banking updates are excellent and our accountants just log in and work from it without needing to bother us.

AJ

Anthony James Property Services

08/07/20

5 out of 5

Perfection all in one place

My entire business and personal finances run through Xero and it makes everything run smoothly and all in one place perfectly.

N

Nick

08/07/20

5 out of 5

Have had no issues

Have had no issues, whatsoever, with Xero, reliable, intuitive and presents my company information as I want to view it. Great value for money and really useful that my accountants have access. I have been using Xero since I set up my company over 2 years ago and highly recommend it. Data and system security controls are appropriate for the information I process and store. Regular resigning into linked bank accounts is reassuring. Nick

TG

The Godney Gathering

08/07/20

5 out of 5

Quick and easy to use

Quick and easy to use. Comprehensive accounts. Great that the accountant can access it themselves. Useful reports.

A

Amanda

08/07/20

5 out of 5

I like everything about Xero

Xero is my preferred platform as a bookkeeper. It is easy to use, the instructions are clear, and it is intuitive. Also, it looks great compared with other book keeping and accounting systems.

J

JulieB

08/07/20

5 out of 5

Excellent programme

Excellent programme - easy to navigate, easy to input information, I get simple to read reporting to aid running my businessHave used Xero for over six years and highly recommend it. My accountant loves it too!

JN

John Noble

08/07/20

4 out of 5

Convenience at a price

Xero has made my life so much easier. It has saved me a great deal of time and given me a really good understanding of my business. I particularly like the expenses app which (when I was travelling) made me far more efficient. The reconciliation with bank feeds is also very very useful.There are a number of areas where the product still needs to be improved. However, it does seem to be getting better all the time. Why not five stars? Well for a very small business the costs are high. My ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].