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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3161-3170 out of 4649

JG

Jenny Goulding

12/03/20

5 out of 5

Excellent financial management software…

Excellent financial management software and the ability to time record so ideal for my small consultancy business. Reporting function is also very useful - time saving essential tool.

RO

Rebecca Osborne

12/03/20

5 out of 5

Xero is a great platform

Xero is a great platform. Recommended and used by most accountants which makes life a lot easier! Simple to use without any prior accountancy knowledge. Links easy to e-commerce stores and their support centre easy to navigate should you ever get stuck. I’ve been using it for 4 years and wouldn’t consider moving across to any other platform.

CF

Chris Fletcher

12/03/20

5 out of 5

Flexible and easy to use service

I have been using Xero for a few years. I used to use it just for invoicing but recently got to grips with other services they provide such as bank feed, tax and accounting.When our company sustained loss of business due to Covid Xero allowed me to close my account for a few months and continue exactly where I left off when our company reopened it's doors.

JN

Jane Nield

12/03/20

5 out of 5

Excellent product and customer service.

Excellent product and customer service.Quick to adapt to the current situation and easy to access via a assortment of devices

HM

Hounslow Music Service

12/03/20

5 out of 5

Xero is so easy to use

Xero is so easy to use, so intuitive and just works. It has transformed how we manage our business.

SP

Sean Purser

12/03/20

5 out of 5

Easy to use and full of time saving features.

Xero is great. We prefer to concentrate on our core business, so anything that reduces the time and money we need to spend on accounting is very welcome. As non-accountants, we find it easy to use and our external accountant can log in to sign everything off every few months.

GA

Glen Amos

12/03/20

5 out of 5

Xero is by far the best accounting…

Xero is by far the best accounting software I have used to date, makes invoicing so much easier and everything is right where I want it. Would highly recommend it.

HE

Hathways Estate Agents

12/03/20

5 out of 5

Have used xero for over six years now…

Have used xero for over six years now for accounts & payroll having used Sage & Quickbooks in the past. I can't fault it !

SM

Stuart Malcolm

12/03/20

5 out of 5

Have been using Xero as my accounting

Have been using Xero as my accounting, invoicing and quoting package now for around 18 months. Can only say it is a great time saver. Easy to use. The bank reconciliation feature saves a lot of work. Being able to generate a quote, and then I voice from that quote is seamless. Cannot rate Xero high enough for what it does for my business

JK

Jamie Kerslake

12/03/20

5 out of 5

Fantastic

Fantastic. Simple to use and as a small business owner, it takes all the hassle out of managing my books.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].