9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2451-2460 out of 4649
J
Jennifer
02/13/22
Everything Xero does knocks my socks…
Everything Xero does knocks my socks off !!
TB
Trevor Beatty
02/13/22
Mia answered all of my questions
Mia answered all of my questions Excellent service and clarified everything for me.
MR
Michele Rogers
02/13/22
Webinar was clear and well presented.
Date of experience: February 14, 2022
A
Anne
02/12/22
Xero Accounting Support
Excellent support and education, being a novice on accounting this help, made all the difference. Thank you
RN
Ricky Newstead
02/11/22
Great helpful staff
Great helpful staff, issue resolved quickly
DG
Deb Goodfellow
02/11/22
Followed instructions on help page but…
Followed instructions on help page but still an issue. Contacted Customer Support and with the advice given the problem was sorted. Timely and efficient.
F
Fiona
02/11/22
Great guide for better sleep for…
Great guide for better sleep for bookkeepers and accountants! I had the best night sleep the day after the session :)
NP
Nayankumar Patel
02/11/22
Great customer support 😊
Date of experience: February 12, 2022
DG
Deb Goodfellow
02/11/22
Followed instructions on help page but…
Followed instructions on help page but still an issue. Contacted Customer Support and with the advice given the problem was sorted. Timely and efficient.
F
Fiona
02/11/22
Great guide for better sleep for…
Great guide for better sleep for bookkeepers and accountants! I had the best night sleep the day after the session :)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].