9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 2311-2320 out of 4649
C
customer
03/22/22
We had a query about our account
We had a query about our account which the advisor answered quickly and concisely and explained what we needed to look for to confirm the response. This immediately alleviated any concerns I had.
JM
John McAvoy
03/22/22
Support was able to assist with the…
Support was able to assist with the issue.
L
Lynne
03/22/22
Very helpful thank you
Date of experience: March 23, 2022
D
David
03/22/22
Excellent customer support
I've been using Xero a few months now, and I can tell the customer service is great. I want to give a shout-out to Danielle Gorman, who has been incredibly helpful, nice and clear! 🙌
HS
Hannah Scarlett
03/21/22
I got a call from Ryan
I got a call from Ryan, he was really patient and helpful.
TA
Tracey Ashton
03/21/22
Great Service as Always
Got phone call as arranged and operative solved 2 outstanding cases. Great service as always.
FB
Fadil Bulliqi
03/21/22
Was having difficulty with bank feeds
Was having difficulty with bank feeds. The help you have given when I needed it has enabled me to complete the task. Thank you so much. Quick responses and very helpful.
FB
Fadil Bulliqi
03/21/22
Was having difficulty with bank feeds
Was having difficulty with bank feeds. The help you have given when I needed it has enabled me to complete the task. Thank you so much. Quick responses and very helpful.
HS
Hannah Scarlett
03/21/22
I got a call from Ryan
I got a call from Ryan, he was really patient and helpful.
TA
Tracey Ashton
03/21/22
Great Service as Always
Got phone call as arranged and operative solved 2 outstanding cases. Great service as always.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].