9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1791-1800 out of 4649
TE
Trenam engineering limited
09/28/22
The customer support knew my issue with…
The customer support knew my issue with pension payments and gave me the information to resolve it, thoroughly pleased.
IB
ian bannister
09/28/22
When you make a mistake in…
When you make a mistake in systems/programs the frustrating part is not knowing what to do to fix it, so you spend hours looking at blogs and much trial and error. Not with Xero, you reach out to them, they respond very quickly, investigate what went wrong and guide how to fix/prevent reoccurrence. If only every company was as customer focused
K
KC
09/27/22
responded efficiently
Date of experience: September 28, 2022
K
KC
09/27/22
responded efficiently
Date of experience: September 28, 2022
SK
sandip kothari
09/21/22
Reports/Trackers
I had a query on Profit and Loss Reports which was posted on Xero Central, had a callback after 15 minutes and provided with explanation. Excellent Customer Service.
AU
Anonymous User
09/20/22
"Easy to use, super detailed and gets the job done"
What do you like best about Xero? Xero provides a good detail of employees pay. It's easy to view the payslips and has a good UI. What do you dislike about Xero?
L
Louise
09/20/22
Very quick, helpful advice
Clear, concise advice given which solved my issue with no fuss.
DM
Donna Magorrian
09/20/22
Very helpful and explained it clearly
Date of experience: September 21, 2022
GB
George Burr
09/20/22
A quick response and good resolution
A quick response and good resolution to a problem we had with user settings. Very helpful explanation of the issues.
HL
Hannah Lupton
09/19/22
Helpful and quick response
Date of experience: September 20, 2022
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].