9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1701-1710 out of 4649
SM
Sally McCarty
11/01/22
Very quick response to my problem and a…
Very quick response to my problem and a resolution too!
VB
Vern Bubb
11/01/22
Consistently knowledgable and patient…
Consistently knowledgable and patient in answering our questions.
S
SC
10/31/22
Really prompt turnaround time on my…
Really prompt turnaround time on my query and resolved quickly. Overall really impressed with Xero software. I've worked in Finance for many years using some very sophisticated systems. Xero is so user friendly, very easy to understand and the online help is very helpful! Most systems add user guides as an afterthought, but the documentation available on Xero is very thorough.
S
SC
10/31/22
Really prompt turnaround time on my…
Really prompt turnaround time on my query and resolved quickly. Overall really impressed with Xero software. I've worked in Finance for many years using some very sophisticated systems. Xero is so user friendly, very easy to understand and the online help is very helpful! Most systems add user guides as an afterthought, but the documentation available on Xero is very thorough.
IH
Iain Hunter
10/30/22
Absolutely amazing and quick help when…
Absolutely amazing and quick help when myself and a client were stuck with an odd query, fantastic service and team over at Xero.
MM
Michelle Manglinong
10/30/22
Xero makes accounting report and tax report easier
I am happy because Xero makes our accounting report and tax report faster.
PJ
Parminder Jhand
10/30/22
Amazing
Amazing, quickly resolved the issue.
DM
Dear Mr Scutter
10/30/22
My question was answered quickly
My question was answered quickly. There is nothing pro European about the European Union. Hs2 is part of the trans European Transport Network. That is why it is being built.
RP
Richard Phillips
10/28/22
Grace was vey helpful and polite and…
Grace was vey helpful and polite and most importantly got the problem resolved
SI
Sue Iles
10/27/22
Robyn Very understanding and patient
Robyn Very understanding and patient, nothing was rushed and explained all .
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].