9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1681-1690 out of 4649
L
Linda
11/03/22
Very helpful experience
Chelsie was very helpful with my login problem and I would like to thank her for her efforts! Although, it helps if you know your back-up email!!
WU
Wash Up Clean Up
11/02/22
Outstanding support team
I am so much grateful of Dania Her patience on how she listen to my queries and she explained it step by step and even showed me thoroughly and guided me till the end that we were able to set it up. I appreciate so much the support of xero to small business like me. I was told to go to other software out there but I will stay with Xero as it is very user friendly and great response from support team.
DT
David Todd
11/01/22
authentication number
Unable to receive a authentication number for a few hours, was corrected very quickly with a phone call from Xero.
AH
Ali Henderson
11/01/22
Kelly was excellent
Kelly was excellent, really helped me out and the turnout was quick. Very impressed by the service. I didn’t realise that Xero offered this service but will definitely use again when I’m stuck! Thank you
SK
Sonia Khachatourian
11/01/22
prompt reply and good knowledge
Date of experience: November 02, 2022
B
Briege
11/01/22
quick respondence and good info.
Date of experience: November 02, 2022
R
Rhona
11/01/22
Excellent customer service
The person I spoke to Farhan was helpful, polite and patient.
SM
Sally McCarty
11/01/22
Very quick response to my problem and a…
Very quick response to my problem and a resolution too!
AH
Ali Henderson
11/01/22
Kelly was excellent
Kelly was excellent, really helped me out and the turnout was quick. Very impressed by the service. I didn’t realise that Xero offered this service but will definitely use again when I’m stuck! Thank you
LR
Liz Reynolds
11/01/22
Very good service
John was very patient with me and helped me through the issues I had logging in.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].