9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1631-1640 out of 4649
LR
Luke Rennie
11/20/22
Contact Name Problem
Rapid response, quickly available to go over the issue, relatively quick solution, great communication and helpful support contact.
SF
Simon Furneaux
11/20/22
great professional support
Great service really happy
SF
Simon Furneaux
11/20/22
great professional support
Great service really happy
L
Leanne
11/20/22
Excellent Customer Support
Astra at Xero support responded to my query almost immediately with a request for some specific information that I was able to quickly provide. She was then able to explain what the problem was and gave very simple and clear instructions for rectifying it. The whole process was very quick and easy.
L
Leanne
11/20/22
Excellent Customer Support
Astra at Xero support responded to my query almost immediately with a request for some specific information that I was able to quickly provide. She was then able to explain what the problem was and gave very simple and clear instructions for rectifying it. The whole process was very quick and easy.
LR
Luke Rennie
11/20/22
Contact Name Problem
Rapid response, quickly available to go over the issue, relatively quick solution, great communication and helpful support contact.
S
Samantha
11/17/22
It was easy to report an issue and I got quick and quality responses
Great to use, efficient service and lots of help and useful tips along the way. Would recommend to others
S
Samantha
11/17/22
It was easy to report an issue and I got quick and quality responses
Great to use, efficient service and lots of help and useful tips along the way. Would recommend to others
JS
Jack Samad
11/17/22
Very patient and friendly…
Very patient and friendly operator.Problem was solved.
JS
Jack Samad
11/17/22
Very patient and friendly…
Very patient and friendly operator.Problem was solved.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].