9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 1511-1520 out of 4649
SR
Samantha Rossotto
01/18/23
adding fields to invoice template
patient professional and jolly good instructions thank you
SR
Samantha Rossotto
01/18/23
adding fields to invoice template
patient professional and jolly good instructions thank you
DH
Dylan Hill
01/18/23
Good Customer Service
Date of experience: January 19, 2023
DH
Dylan Hill
01/18/23
Good Customer Service
Date of experience: January 19, 2023
PB
P Bevan
01/16/23
Really helpful advise
Really helpful advise. Sent instructions how to correct problem. Learn knew things ever day !
LG
Lara Gonzalez-Ruiz
01/16/23
Great webinar
Great webinar, thank you
JW
Joanne WIlson
01/16/23
Quick response and issues resolved :)
Date of experience: January 17, 2023
WB
Wendy Bennett
01/16/23
Really quick response and very helpful
Really quick response and very helpful, resolved my issue with no problem.
CH
Chris Harding
01/15/23
Very quick response to my query.
Date of experience: January 16, 2023
ML
Matthew Lethbridge
01/15/23
Moved over from Sage
Moved over from Sage, and Xero has been 100 times better. Fantastic customer service, and if you need help they will ring you at a time convenient for you. Long may it continue!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].