9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 1251-1260 out of 4649
JR
Janice Reader
04/18/23
very prompt detailed response
Date of experience: April 19, 2023
N
ND
04/18/23
Very good service
Date of experience: April 19, 2023
J
jmg
04/18/23
Speedy and helpful
Speedy , helpful responses.
EA
Emma Adeane
04/18/23
Most amazing support from Anuoluwapo
I have just had the most amazing support from Anuoluwapo at Xero. She was simply superb. I have used Xero for a couple of years and never needed support before because it is so user-friendly. However, when I needed help, I certainly got it. She eventually had to call me, we screenshared, and she explained everything. Brilliant product, and more than brilliant staff. Many thanks to Anuoluwapo
AR
Anne Rowsell
04/16/23
The young lady was very polite and…
The young lady was very polite and friendly
V
Victoria
04/16/23
Query in Xero
I contacted Xero with regards to a query i had with the bank reconciliation. The response to my query, was very quick, and the help I received was great. Xero was able to answer my question and broke the explanation down into simple terms. Allowing me to resolve the query I had.
S
SK
04/16/23
Very quick response times for queries…
Very quick response times for queries and tech team listen to feedback.
AS
Ajay Saini
04/16/23
Great ! to the point
it was okay! quick and up to the point!
TG
Tyron Greene
04/16/23
Great help!
Had issues trying to login to my business account. I sent an email and received a call an hour later from a friendly woman offering assistance. I tried multiple times to no avail after a few more emails she called me back and went through the whole process with me over the phone which I was able to login back in and submit a expense claim thank you to the wonder person who dealt with my issues
SD
Sally Daragon
04/15/23
Excellent
Excellent, quick response
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].