9.6
SpotScore
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 991-1000 out of 4649
SC
Shona Cameron
07/02/23
I got a clear answer to my query
I got a clear answer to my query which I was able to understand and apply first time
MB
Marion Boltman
07/02/23
Great Service
the Consultant knew exactly how to assist and was friendly and assisted in sorting out my query
MK
Mark Kelly
07/01/23
Amanda was super helpful
Amanda was super helpful. calling me back twice to make sure the issue was resolved.
MK
Mark Kelly
07/01/23
Amanda was super helpful
Amanda was super helpful. calling me back twice to make sure the issue was resolved.
BL
Brenda Langley
07/01/23
The answer came back almost straight…
The answer came back almost straight away. These must be new reports, and I am grateful
LS
Lloyd Shipp
07/01/23
Awesome service
Just awesome - service when required.
L
L.C
07/01/23
I needed help reconciling a transaction…
I needed help reconciling a transaction with multiple statement lines, Xero support came back to me within a hour with a step by step guide as to how to do this. Very helpful, and pleased I could finish the task the same day.
J
Julie
07/01/23
Problem resolved in 24 hrs
Problem resolved in 24 hrs. Very good communication.
LS
Lloyd Shipp
07/01/23
Awesome service
Just awesome - service when required.
BL
Brenda Langley
07/01/23
The answer came back almost straight…
The answer came back almost straight away. These must be new reports, and I am grateful
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].