Xactly Incent Reviews in June 2026: User Ratings, Pros & Cons

"Xactly does what it is intended to do and has a very nice UI"

What do you like best about Xactly Incent? Xactly is easy to navigate for the end user. The UI is clean and allows important information to be retrieved without many clicks or page changes. What do you dislike about Xactly Incent? Setup can be a challenge without a 3rd party involved. Recommendations to others considering Xactly Incent: Serves its purpose well. User like the interface and admin duties are easy to control. Well worth the reasonable cost to help eliminate user error when ...

"A product that can change the way your company feels about Sales Compensation"

What do you like best about Xactly Incent? I love that Xactly provides flexibility. This has allowed our company to evaluate comp on a frequent basis and make changes if necessary. I also like the fact that the UI makes it simple for someone without a technical background to build out comp and administer it. The reports give the kind of visibility that can help build trust among both sales and management. What do you dislike about Xactly Incent? There are a few reports that I would love to ...

"What a time saver!"

What do you like best about Xactly Incent? Xactly Incent makes my variable compensation calculations much easier then our old systems or Excel. Upload a file and get results...its pretty much that easy. What do you dislike about Xactly Incent? Not much to dislike. I would like to see faster refresh times on reports and their Analytics module. Recommendations to others considering Xactly Incent: Compared to the alternatives, i think Xactly has it pegged.

"Easy to use, and Freedom from Excel"

What do you like best about Xactly Incent? I love that it imports sales from Salesforce, so that i don't have to. They keep all the transaction history and calculations - freeing me from Excel! What do you dislike about Xactly Incent? Sometimes it can be difficult to troubleshoot an error. It can be cumbersome to: back out all of your orders, make a change, reload your orders, check to make sure the change was successful. If it's not, then it's back to backing out orders, and making more ...

"Good tool"

What do you like best about Xactly Incent? This is a good tool for those that use Salesforce.com for all of their sales. We are in the process of implementing it & it gives us the data that we need (most of it) What do you dislike about Xactly Incent? It is very slow to implement and has a lot of various issues--including, as others have mentioned, rigidity. Recommendations to others considering Xactly Incent: Make sure you have very well documented, simplistic plans.

"Feature rich but comes with complexity"

What do you like best about Xactly Incent? Analytics and pods provide great visibility to the end users. Xactly has plenty of controls needed to operate a payment system with effective dating throughout the various objects. What do you dislike about Xactly Incent? Plan changes become cumbersome and difficult to manage due to rigid structure needed to generate an order, credit, and payment. Plans are added/changed several times a year in our company which impacts almost every area in Xactly. ...

"Feature rich but comes with complexity"

What do you like best about Xactly Incent? Analytics and pods provide great visibility to the end users. Xactly has plenty of controls needed to operate a payment system with effective dating throughout the various objects. What do you dislike about Xactly Incent? Plan changes become cumbersome and difficult to manage due to rigid structure needed to generate an order, credit, and payment. Plans are added/changed several times a year in our company which impacts almost every area in Xactly. ...

"Feature rich but comes with complexity"

What do you like best about Xactly Incent? Analytics and pods provide great visibility to the end users. Xactly has plenty of controls needed to operate a payment system with effective dating throughout the various objects. What do you dislike about Xactly Incent? Plan changes become cumbersome and difficult to manage due to rigid structure needed to generate an order, credit, and payment. Plans are added/changed several times a year in our company which impacts almost every area in Xactly. ...

"Feature rich but comes with complexity"

What do you like best about Xactly Incent? Analytics and pods provide great visibility to the end users. Xactly has plenty of controls needed to operate a payment system with effective dating throughout the various objects. What do you dislike about Xactly Incent? Plan changes become cumbersome and difficult to manage due to rigid structure needed to generate an order, credit, and payment. Plans are added/changed several times a year in our company which impacts almost every area in Xactly. ...

"Feature rich but comes with complexity"

What do you like best about Xactly Incent? Analytics and pods provide great visibility to the end users. Xactly has plenty of controls needed to operate a payment system with effective dating throughout the various objects. What do you dislike about Xactly Incent? Plan changes become cumbersome and difficult to manage due to rigid structure needed to generate an order, credit, and payment. Plans are added/changed several times a year in our company which impacts almost every area in Xactly. ...