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WP Engine Reviews in May 2025: User Ratings, Pros & Cons

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4.1

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WP Engine Reviews & Ratings

4.1

Very Good

Based on 412 ratings & 1628 reviews

Rating Distribution

Excellent

(1407)

Very Good

(68)

Good

(21)

Poor

(26)

Terible

(106)

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Showing 81-90 out of 1628

MC

Mark Cosstick

04/02/24

5 out of 5

Service is excellent

I had a very impressive customer service experience with WP Engine. Very available/focused/open to help. Well done Niall

JS

Julien Sanchez

04/01/24

5 out of 5

Great support from Samuel

Great support from Samuel, very keen to help and support. Appreciate the support from WPEngine.

BB

Benjamin Brown

04/01/24

5 out of 5

support helped me incredibly quickly…

support helped me incredibly quickly with a basic request then made some suggestions to further optimize my site, which the rep then implemented immediately. 5 stars

T

Travis

04/01/24

5 out of 5

Great service, support, and features

Great service and support. Fast sites with a built in backup system that doesn't slow my site down or cost me storage.

JR

Joe Rupe

04/01/24

5 out of 5

The agent I dealt with was spot on...I…

The agent I dealt with was spot on...I cannot tell you in words how much this support team is worth every penny alone!

JN

James N

03/31/24

5 out of 5

Very responsive and helpful

Very responsive and helpful! Vanessa was a great help when I was having troubles with web development. Many thanks

MM

Michael Miller

03/30/24

5 out of 5

Incredible Service and Support

I have been with WP Engine for over a year now and I cannot express how pleased I am with the company in both service and support. They are incredibly helpful whenever I have questions or issues, 24/7. I have used other hosting companies in the past and none of them come close to WP Engine. The tools and dashboard are super easy to use, the migration tool makes bringing a website over very simple and again support is there for any needs along the way. If you are looking for hosting, stop ...

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PB

Paul Bradley Smith

03/28/24

5 out of 5

BEST SUPPORT IN THE INDUSTRY

BEST SUPPORT IN THE INDUSTRY! Hands down. WP Engine has the BEST customer support in the industry. When I moved my clients over from Godaddy a number of years ago, it was like going from driving an old VW Beetle to driving a Lamborghini using WP Engine and their amazing customer support. The premium hosting packages are worth every penny you pay for the level of support they offer. In many aspects I am able to continue to work on my projects while they help with redirects. This helps me ...

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CG

Cassandra Gucwa

03/27/24

5 out of 5

Higher Level of Support

This company is extremely helpful. Much higher level of support that you can find elsewhere. Their tools and dashboards are very intuitive. Their support is easy and you get to speak to a person right away.

Y

Yaroslav

03/27/24

5 out of 5

Great support!

Extremely fast and efficient support.