WP Engine Reviews in June 2025: User Ratings, Pros & Cons

Great Support!

I heard good things about WP Engine and after switching our 4 websites, I got to experience it for myself! Support has always been swift, knowledgable and helpful! I never worry about response times or generic answers. Everyone I've chatted with has been incredibly kind and friendly.

Shady Terms of Service & Cancellation Process

Thought I canceled their service, but when it auto-renewed, I canceled immediately. I received an email that said the cancellation process takes 30 days and is part of their ToS. While this is probably buried in their ToS, it is poor business practice, especially since I have nothing hosted on their service now. I was told that my yearly contract amount would be prorated after the 30-day process. Terrible and shady business practice. Beware!

Amazing and dedicated support - Shout out to Nick R.

Nick R. was able to dig into my deleted account and find what I thought was gone forever! He made sure I left w/ what I needed! Thank you Nick!!

Always amazing customer support

Always amazing customer support and that is why I use WP engine for every site

In 30 years of building sites... best provider ever of all kinds

In 30 years of building sites, platforms, and UX, I've dealt with hundreds of technologies. WPEngine is the best. Period. I run 5 websites on WPEngine and have had plenty of WPadmin issues. WPEngine support personnel go out of their way to help me get to the bottom of every issue and solve it, and its always a problem with some plug-in or other developers' tools. Keep it up WPEngine!

In 30 years of building sites... best provider ever of all kinds

In 30 years of building sites, platforms, and UX, I've dealt with hundreds of technologies. WPEngine is the best. Period. I run 5 websites on WPEngine and have had plenty of WPadmin issues. WPEngine support personnel go out of their way to help me get to the bottom of every issue and solve it, and its always a problem with some plug-in or other developers' tools. Keep it up WPEngine!

Amazing support

Amazing support – we switched from MediaTemple/GoDaddy and will never look back. Support agent was knowledgable and helped throughout the process with the best advice. Among the best!

Amazing support

Amazing support – we switched from MediaTemple/GoDaddy and will never look back. Support agent was knowledgable and helped throughout the process with the best advice. Among the best!

Not The Same Company I Use to Love and Recommend to My Clients

Have had nothing but issues for the last few months with WP Engine. They have a salesman sending emails saying our usage was almost at its limit and that we needed to contact them to upgrade our server. After reaching out to support i found out the salesman was lying and we were not even close to 1/4 of our storage limit. Their predatory sales tactics have made me switch from their service after years of being a loyal customer... CEO needs to re-evaluate their business before their sales ...

Switched from DigitalOcean, will never look back!

Everything about the team have been helpful start to finish. Very knowledgeful, and if they don't know the answer, they're very quick to find out. We migrated all of our WordPress clients away from DigitalOcean due to the poor support / partner programmes. We scouted a few places and decided WP Engine were the way to go. We're extremely pleased with the results and team so far.