WP Engine Reviews in June 2025: User Ratings, Pros & Cons

Always supportive..

Very Polite attitude! Always supportive.. They do beyond their boundries, they try to provide resolution even if the issue is not within their limit. Haven't experienced such support ever till date!

Web development novice here...

As someone is still fairly new to website development, WP Engine has been an absolute lifesaver on a number of occasions. Their services are easy to use, simplify the process, and their team is always outstanding when you reach out to them for support. I can't say enough good things about WP Engine!

Incredible and Consistent Support

I've worked with a number of "managed wordpress" solutions, and none have provided the tools, and more importantly, the support that WP Engine provides. It's a great experience every time, and worth every penny. Miles above the others.

WP Engine is the best in the business!

WP Engine is the best in the business! They are ALWAYS fast and professional. No matter what you need, their experts always guide you with patience and handle your requests quickly. In addition, your site will run better than you can imagine. Big fan and I definitely recommend them highly!

I have been using wp-engine for many of…

I have been using wp-engine for many of my website clients now. I love their customer service best. They not only help but educate. Their migration tools make things easy, and their hosting is pretty good!

Created an account to try it out before…

Created an account to try it out before deciding which hosting to go for. Got a very poor experience with WP Engine. - The migration process was useless. Plugin didn't work and it was just awkward. Had to upload my files with FTP and wait for the support to add everything. Just weird. - Domain doesn't work. There is something going on with their SSL or whatever. Even though I pointed the A record and DNS has propagated, it still doesn't work. Useless. - They charged extra to add GeoIP ...

I have used WP Engine for over 6 years…

I have used WP Engine for over 6 years now to host my business websites--This company has tremendously knowledgeable and very professional support teams -- I have had several needs for technical support, and NOT once have they failed me. They are great to work with over the chat or on the phone... Thank you, team. I will remain with you as long as I have my business site on WP. Love this company and their support! C. Beltran - New York. Lead Technologists BlackbeltCommerce.com

Great customer service

Date of experience: June 27, 2023

Quick & Efficient service!

Sometimes, the chat wait times are long, but I PROMISE you will be happy with the service. Once they get to you, they work quickly and efficiently.

WP Engine gives friendly competent support.

We have been customers of WP Engine for several years. The founder is not a tech person and we are a small business. WP Engine support team walks us through a process and is available if we need more. Every interaction has been fruitful, competent, gracious and friendly.