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WP Engine Reviews in June 2025: User Ratings, Pros & Cons

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4.1

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WP Engine Reviews & Ratings

4.1

Very Good

Based on 412 ratings & 1628 reviews

Rating Distribution

Excellent

(1407)

Very Good

(68)

Good

(21)

Poor

(26)

Terible

(106)

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Showing 711-720 out of 1628

M

Marilyn

07/06/23

5 out of 5

The services are outstanding and the…

The services are outstanding and the support also. I know when I have an issue I am totally supported and that gives me peace of mind. I highly recommend WP Engine's services.

LD

Lift Denver

07/05/23

5 out of 5

Was in a crap situation with a plugin…

Was in a crap situation with a plugin that had caching issues. You guys saved the day. Always appreciate the quick and responsive support.

C

Carleton

07/05/23

5 out of 5

Consistently-Excellent Support

I always get personalized support from WP Engine. They absolutely go above-and-beyond to make sure my questions are answered, and that my problems are solved. :D

RA

Roger Abbott

07/05/23

5 out of 5

Over the top support

I had two chat sessions with their tech support. BOTH calls were the best customer support calls I have ever had. Their agents were very knowledgeable and did things on my account to make it easier for me. e.g. the first agent created SFTP credentials for me and sent them to me securely; The second agent helped me transfer my web site from another provider. He gave me instructions, and then helped me identify what was not working and then fixed it for me! I am now up and running!

JG

Jacob Gruber

07/05/23

5 out of 5

Support staff is AMAZING

Support staff is AMAZING. It's rare I have an issue that isn't solved within 5 minutes. They are very knowledgeable and can explain things well! I have used other managed Wordpress providers, and this is easily the best.

JB

Jan Bass

07/04/23

5 out of 5

WP Engine delivers what they promise!

WP Engine has consistently delivered on everything that is promised in their marketing. We couldn't be happier, and when we need more capability, the upgrades are easy. We have also been very happy with their support.

GH

Greg Hughes

07/04/23

5 out of 5

WP Engine is a great service - great support!!!

WP Engine is a great service. You do pay for it as its a little more expensive and is a self serve but heavily supported platform for hosting wordpress sites. Their tech support team is knowledgable and VERY helpful. Even if you are not technically inclined their support chat line is as far as I am concerned 2nd to none. Its worth it.

MJ

Michael Jarrett

07/04/23

5 out of 5

Outstanding support

Outstanding support, high performance environment. Seems like the best solution for a business-oriented, critical site.

SA

Stephen at Scepter

07/02/23

5 out of 5

Always the best support at WPE

Always the best support at WPE, and always solved on the first chat.

M

Matthew

07/01/23

5 out of 5

Great and fast support from the…

Great and fast support from the wordpress team!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].