WP Engine Reviews in July 2026: User Ratings, Pros & Cons

Nickoles Went Above and Beyond

Nickoles at WP Engine support went above and beyond.WP Engine is the BEST, and the support is always amazing. I cannot say enough good things about Engine and highly recommend it. Thank you again!

Exceptional chat service

Exceptional chat service. My "person" was very knowledgeable, patient, and helpful. He also anticipated my needs, really considered what would a customer need to know and want to achieve. Thank you!!

Very Pleased with WP Engine

WP Engine has been very responsive to my latest questions. I appreciate that kind of business approach! We have had our websites supported by WP Engine for many years and they are quick to point out areas where we should make changes to keep our sites responsive and protected.

WPEngine Incredible Support

WPEngine Incredible SupportIt was after hours in South Africa and i saw a major problem with our webpage whereby my Website Manager was not available. Instead of stressing, i logged onto my WPEngine support page and chatted with an agent who got to the route of the problem.The reason i stick with WPEngine is that the service is outstanding no matter time of day. Even if the staff dont always where the route of the problem is they put your mind at ease and find a way to resolve it.11/10 for ...

Quick & Helpful Info

I received quick, accurate, and immediately helpful info to solve my tech glitch.

Excellent Support

WPE is always super responsive whenever we have an issue. I am able to reach someone in support quickly and get assistance.

Worth every penny always

Terrific service. My go-to for all hosting.

We needed some help with our account

We needed some help with our account. I reached out to WPEngine's customer support staff, and they were great. They offered a solution that worked great for us and resolved the issue.Fantastic support team.

I was trying to redirect a URL with a subdomain redirect and a Website Rule

I was trying to redirect a URL that contained both a subdomain redirect (on the domain setup page) and a page redirect (using a website rule) followed by a bunch of parameters. The chat was so helpful in letting me know that how I was trying to accomplish the redirect was not going to work and that I needed to do it all in one website rule. Explaining what would work and would not work if of course very helpful.

I accidentally deleted a WP plug-in I…

I accidentally deleted a WP plug-in I needed to restore. The plug-in was no longer available anywhere and my word press site was messed up beyond repair without it. I restored from a backup of the previous day and still the plugin was not available. Luckily, the original code for the plugin was still available to me thru FTP and I was able to see again after flushing the cache on the whole site. I wouldn't have known any of this without the expert support of WP Engine technical support. ...