WP Engine Reviews in May 2025: User Ratings, Pros & Cons

WP Engine's Chat Support Team spent…

WP Engine's Chat Support Team spent hours walking me through the Migration Process. I could not have done it without Jesse or CJ. I have confidence knowing the LIVE Chat Team is available! Jean

Fantastic support

We were having an extreme issue on our website server and support was on it immediately and quickly resolved the issue. Thank you WP Engine!

They are always available and helpful.

They are always available and helpful.

Support that doesn't suck

Sometimes contacting support services can be fraught, not with WPEngine. Everyone was helpful, thorough and communicative.

Reliable, fast, easy to use

We've been using WP Engine for nearly 6 years and never had a single problem with them. Our websites receive millions of traffic every year and we've never had a downtime or issues like that. Most importantly, the customer service team is always helpful, available 24/7, and quick to fix any issues or guide you in the right direction. They are on the expensive side but it's a good investment if you can afford them.

Great support

Been awesome so far. Vanessa really helped me out. A++. Thanks again!

The tech support was fabulous.

The tech support was absolutely fabulous. We had a big problem with our website being in the wrong hosting account and were able to work with WP Engine to get it into the correct account.

Easy chat

Able to get an IP unblocked easily

WPEngine is like a good hotel; I stick with it

It's rare for me to praise because I have high expectations. However, WP Engine has earned my praise. A very picky web developer friend referred me to WP Engine. I've been with the company for years. The tech support is excellent. It's like when you find a good hotel. You stick with it, and you let others know.

chat support was excellent.

Date of experience: March 24, 2024