WorkWave Route Manager Reviews in June 2026: User Ratings, Pros & Cons

Does exactly what it should and more!

What do you like best? How well the workwave solution solves it's targeted problem. There are some bells and whistles for more advanced operators and controllers but my current operation doesn't require them, so we keep it simple. I appreciate the ability to dial in your cost metrics and get information on how much it might cost to do any given route. What do you dislike? The requirement to commit to a yearly contract. I think the solution is priced well for what it does, however ...

Good product and great support

What do you like best? The support offered is GREAT and they quickly answer any and all questions. What do you dislike? Some features we want are not offered, and they are not in the road map. What problems are you solving with the product? What benefits have you realized? Scheduling and dispatching our technicians in an efficient manor. we have been able to save time and money by using this product.

Decently good

What do you like best? Support, User friendly, great options for route optimization. What do you dislike? Tedious are repetitive when multiple territory are set. Tech support can also be annoying sometimes. What problems are you solving with the product? What benefits have you realized? route optimization.

Workwave makes routing a breeze

What do you like best? I like being able to see where our deliveries are and to estimate the time spent for each route What do you dislike? I wish it would have real time traffic or at least historical traffic info Recommendations to others considering the product: The support is excellent. If there's something you don't know how to do, just ask What problems are you solving with the product? What benefits have you realized? We are able to allocate our deliveries ...

WorkWave is AMAZING!

What do you like best? The friendly sales and support staff. The system is user friendly. What do you dislike? No CRM available - not able to easily track customers who cancel their order. What problems are you solving with the product? What benefits have you realized? Making our courier routes more efficient and cost effective.

A+

What do you like best? Workwave is very user friendly and should you run in to any issues, the staff is quick to assist! What do you dislike? There is nothing I dislike about the program What problems are you solving with the product? What benefits have you realized? Workwave makes it easy to get the most out of our time

Logical Logistics

What do you like best? We like that Workwave Route Manager helps to take the guess work of accomplishing a delivery route in a timely and efficient manner. What do you dislike? So far we have found everything to our liking and satisfaction! What problems are you solving with the product? What benefits have you realized? Workwave allows to organize our delivery day effectively. With an Open API system we're able to have accurate information flow from our Point of Sale System ...

WorkWave has made our jobs easier.

What do you like best? When a customer calls asking about the time of a delivery, we can confidently project based on real-time information available in Route Manager. It's a great tool. What do you dislike? I would like more comprehensive reporting related to time and locations. What problems are you solving with the product? What benefits have you realized? We route efficiently and use the GPS component to track our vehicles. We save money month over month compared to the ...

works fine, high uptime

What do you like best? Main functionality well integrated with good import / export functions What do you dislike? Structure of pricing plans, was quite flexible. not anymore Recommendations to others considering the product: use it What problems are you solving with the product? What benefits have you realized? Easy planning is short times

We use Workwave Route Manager on a daily basis to dispatch our delivery trucks.

What do you like best? How easy it is for our customer service rep's to work with the program What do you dislike? Wish we could update the maps quicker to get new subdivisions added for routing. What problems are you solving with the product? What benefits have you realized? We have cut our truck delivery time in half with Route Manger.