WorkWave Route Manager Reviews in June 2026: User Ratings, Pros & Cons

Easy to use route planner

What do you like best? I like that work wave's platform is easy to use. There are a variety of features this platform offers so you can use it for just putting stops in order or much more. If you want to take advantage of all of their features, they offer constant training so that you can take advantage of all that the platform has to offer. There is an app for your mobile to the device so that you can easily access your route. Many route planners only allow you to put so many stops in ...

Great experience since last year

What do you like best? We began using Workwave after a long serach and needed something to track our delivery truck and create routes. It was perfect because we get a perfect look into what our truck was doing. We caught our driver going off the route and wasting time. Saves money and is TOTALLY worth it. Trust me, I am cheap, but this saved me money. Absolute no brainer. I wish the monthly fee was less, but I cant complain. I save on gas now because of reducing hard driving from my ...

Program is user friendly & comprehensive and the people are friendly & efficient. Great experience.

What do you like best? We can give the drivers all pertinent information along with their route. It's easy to change a route (add or delete a delivery). I like that you can 'fit in' a delivery. I like the drag & drop feature. What do you dislike? Rural locations not always accurate. when you add an order individually, sometimes the custom fields don't come up What problems are you solving with the product? What benefits have you realized? Quick easy routes- good detail to ...

Excellent customer service, great software.

What do you like best? WorkWave has made it easy for us to transition from a paper-route system with over 5,000 weekly stops to an online web-based solution. I'm able to monitor drivers progress from anywhere with an internet connection. What do you dislike? Servicing a rural area has GPS and mapping limitations. The inability to update addresses in route would be my only main complaint. All updates have to be performed from the route manager. Recommendations to others ...

Excellent product - more features that we can hope to use

What do you like best? WorkWave Route Manager allows us to easily get the most effective path between sites, plans the day for field technicians and provides them step by step instructions on route logistics. What do you dislike? There isn't a lot I dislike. I would love to have a use for more of their features since the are so novel. Recommendations to others considering the product: It's an outstanding product. Again I wish I had more uses for it. What problems are ...

Goood Product

What do you like best? Very easy to use and when I have questions, I can find the answer easily What do you dislike? not easy to plan different POSSIBLE rout What problems are you solving with the product? What benefits have you realized? time and efficiency in the field

Workwave Route Manager makes my life easier

What do you like best? The program is very user friendly and saves me SO much time! What do you dislike? There are some issues with the way the app connects with map programs. With Google Maps, the Workwave App will default to coordinates, instead of exact addresses. If our drivers are not paying close attention, this can cause problems! What problems are you solving with the product? What benefits have you realized? Workwave steamlines my systems by creating efficient ...

Route planning software for small business

What do you like best? Route optimization and real time tracking of drivers. Easy to add additional stops once the route has started. What do you dislike? Inability to save pick up locations of recurring customers. This feature would save me a lot of time if implemented. What problems are you solving with the product? What benefits have you realized? We use the software to plan and track our in house couriers. It has helped us improve our customer satisfaction with quicker ...

Very Happy With Workwave

What do you like best? I like the quick customer service response I receive when I have a question. They assist you via email or over the phone. What do you dislike? I would like to have a report that displays the miles that each user has accumulated for the week. This would help out and cut a lot of the time doing it manually. Recommendations to others considering the product: Workwave is a very solid software. It is very easy to use and it has helped me a lot in saving ...

Workwave cut our mapping and routing time for our vans down to minutes from hours.

What do you like best? For the most part it's very intuitive and easy to use, right out of the box. When it comes to routing for multiple vehicles with assigned inventory on routes that may overlap, Route Manager is a fantastic solution and has been a boon for us. What do you dislike? Integration with our CRM program has proven to be a challenge, but we continue to work on it. Recommendations to others considering the product: Use the trial to it's fullest and take ...