9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 871-880 out of 3980
VW
Valued Wix User
04/29/24
Romnick helped answer all of my questions 100%
Romnick in the customer service chat helped answer my questions. 100% satisfied with how I was treated and the professionalism.
WC
W CUSTOMER SEVERSE
04/29/24
AMAZING I love this website
Date of experience: April 29, 2024
VW
Valued Wix User
04/29/24
Customer Service Chat is Fantastic
Customer Service Chat is Fantastic. I had an issue I wasn't able to resolve on my own despite reading through several help articles and the chat support made it a breeze. I was connected with a rep and she took care of my issue and was patient as we troubleshot the problem. Great experience!
VW
Valued Wix User
04/29/24
WIX website buidler is both user…
WIX website buidler is both user friendly and powerful. It is a learning curve but the support and help provide is perfect to get you where you need to.
VW
Valued Wix User
04/29/24
Excellent support
The site is intuitively easy to use and has a very friendly UI. Although the site has it's complexities, they have an excellent customer support. This excellent support greatly makes the site easy to use for even beginners.
VW
Valued Wix User
04/29/24
Wix Support is Outstanding
I reached out to Wix Help for assistance with an issue I was experiencing with my business domain. I must say, I was thoroughly impressed with the level of support and expertise provided. As soon as I initiated the chat, I was connected with a knowledgeable representative who was ready to help. The support agent patiently listened to my problem and asked clarifying questions to ensure they fully understood the issue at hand. They then provided a clear explanation on the issue and what ...
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VW
Valued Wix User
04/29/24
wix is amazing
team is amazing in helping
BK
Barry K
04/29/24
WIX Customer Service is GREAT!!
I had occasion to use WIX customer service today and I was blown away by the representative's knowledge, speed and courtesy. I took them only a few minutes to solve my problem and I'm not a "tech savvy" guy. Barry K.
VW
Valued Wix User
04/29/24
Great Features. Great Customer Service
Customer service is great and extremely knowledgeable. The website itself is easy to use for both User and admin. Accessible with great options as to how to broaden your brand.
MM
Mlle Moussa Naima
04/29/24
I love wix
I love wix, my website is easy to navigate through and easy to edit!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].