9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 591-600 out of 3980
VW
Valued Wix User
05/17/24
Customer Support is fast and clear
Customer Support is fast and clear
GP
Gabriela P
05/17/24
Wix for e-commerce, has great customer support
I have been using Wix for my e-commerce business, and I couldn't be happier with my choice. Wix stands out as a fantastic platform for several reasons, making it an excellent option for anyone looking to build and manage an online store. First and foremost, Wix is incredibly easy to use. The intuitive drag-and-drop interface allows even those with no technical background to create beautiful, professional-looking websites. The range of customizable templates is vast, catering to various ...
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MP
Mr Paul Field-Williams
05/17/24
Great support service
Great support service. Always happy to help.
AF
Ashley F
05/17/24
Easy and great service
Wix is an easy website builder and the helpful tools make understanding what you are adding. The customer service is great, makes managing a business online even eaiser.
VW
Valued Wix User
05/17/24
I'm new at this but got the help I needed
I'm new at building a website and am easily frustrated with IT things that I don't understand. The Wix help articles seem to give all the info needed, in my experience so far, but it's challenging and time-consuming when you don't know what you're doing. I read in Forbes that Wix.com has the highest rating among similar services so I decided to stay with it. My experience with Sebastien today confirmed that I made the right choice in staying with Wix. He was friendly and knowledgeable, and ...
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E
Emmanuel
05/17/24
Excellent Customer Support
The company's customer services to clients are timely, excellent, and of high quality.
VW
Valued Wix User
05/17/24
Customer service was way better than I…
Customer service was way better than I expected. Knowledgeable and helpful
PM
President, Maple Society N Am
05/17/24
I had a problem and could not find a…
I had a problem and could not find a solution online or in help files. I contacted support via chat and got what I needed quickly and effectively.
VW
Valued Wix User
05/17/24
Great Ukrainian made service for…
Great Ukrainian made service for creating no-code websites
VH
ValuedWixUser,Georgette Huston
05/17/24
My agent Juan was absolutely prompt and…
My agent Juan was absolutely prompt and on point with handling my questions and finding a doable resolve. His customer service was greatly appreciated. I would refer Wix and Juan to anyone. Thank You Juan.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].