9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 581-590 out of 3980
VW
Valued Wix User
05/19/24
Great experience with this website
Great experience with this website. Runs smoothly, user friendly, great customer service. Troubleshooting issues is easy when you are a new user and not overly experienced with website building.
VW
Valued Wix User
05/19/24
The level of competence and quality of…
The level of competence and quality of work, knowledge, and understanding. A beautiful experience!!
LW
Loyal Wix User
05/19/24
Customer service is superior
I choose wix again and again because having a real person, help me in real time is the most valuable, time-efficient resource on the market. No one else can top this customer service.
VW
Valued Wix User
05/19/24
Customer Service Is Great
Great customer service that was able to help with my issue and sorted it very quickly.
CF
Chris Finlayson
05/19/24
Cathy from wix you are an absolute…
Cathy from wix you are an absolute legend and I love you for helping me :D
VW
Valued Wix User
05/19/24
Customer Care Service is very good at…
Customer Care Service is very good at problem solving
VW
Valued Wix User
05/19/24
Wix is a great website builder and…
Wix is a great website builder and customer service is always helpful.
JJ
Joshua Jay Waves Landerfelt
05/19/24
Jerome was an outstanding first responder!
Jerome was an outstanding first responder! As he couldn't fix this issue, he did reassure that this situation has been escalated to the proper response team to repair the bug in question. He was fast, informational and reliabe!
VW
Valued Wix User
05/18/24
Seriously exceptional customer service.
I've been with Wix for many years. Super easy website builder platform. Recently ran into a billing issue. A serious one. But the Wix customer service was so exceptional, so knowledgable, & so sensitive & hospitable in the face of my momentary meltdown. It made all the difference. It made me a customer for life.
VW
Valued Wix User
05/18/24
Seriously exceptional customer service.
I've been with Wix for many years. Super easy website builder platform. Recently ran into a billing issue. A serious one. But the Wix customer service was so exceptional, so knowledgable, & so sensitive & hospitable in the face of my momentary meltdown. It made all the difference. It made me a customer for life.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].